Please try reinstalling again fresh without making any configuration changes or installing additional packages.
Then: 1. Does the problem occur when you haven't yet installed anything? 2. Make changes to the system one-at-a-time and reboot each time. After which change does the bug occur? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1770459 Title: Ubuntu 18.04 after restarting laptop keyboard and touchpad not working Status in gnome-shell package in Ubuntu: Incomplete Bug description: After installing Ubuntu 18.04, I updated and upgraded the system using terminal, installed Ubuntu-mate-welcome and Gnome Tweak Tool. Then I restarted my machine. After login into the system, I don't see anyway to click on any of the icons and opening terminal using "Ctrl+Alt+T". I also went to recovery mode to repair the broken packages and cleaning the system. But after login, I faced the same problem. To reproduce the error: 1. Install Ubuntu with of the essential packages. 2. Login into the system. 3. Observe the error. --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 DisplayManager: gdm3 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-10 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Package: gnome-shell 3.28.1-0ubuntu2 PackageArchitecture: amd64 ProcEnviron: TERM=linux PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Tags: bionic third-party-packages Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1770459/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp