Hello Julie, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 397973 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and hplip better. G --- Ubuntu Bug Squad volunteer triager https://wiki.ubuntu.com/BugSquad ** Changed in: hplip (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/397973 Title: printer not excepting jobs Status in hplip package in Ubuntu: Incomplete Bug description: Binary package hint: firefox-3.0 HP Photosmart C4280 All in One printer is not printing .... states not connected, but it is . system shut down at least 12 times while trying to complete one job...help ! ProblemType: Bug Architecture: i386 Date: Fri Jul 10 14:33:38 2009 DistroRelease: Ubuntu 8.04 Package: firefox-3.0 3.0.11+build2+nobinonly-0ubuntu0.8.04.1 PackageArchitecture: i386 ProcEnviron: PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: firefox-3.0 Uname: Linux 2.6.24-24-generic i686 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/397973/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp