Public bug reported: This was recreated on a System76 Serval WS (serw11) on Ubuntu 18.04 with the following versions of packages:
cat /etc/os-release NAME="Ubuntu" VERSION="18.04.3 LTS (Bionic Beaver)" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 18.04.3 LTS" VERSION_ID="18.04" HOME_URL="https://www.ubuntu.com/"; SUPPORT_URL="https://help.ubuntu.com/"; BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"; PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"; VERSION_CODENAME=bionic UBUNTU_CODENAME=bionic apt policy gdm3 gdm3: Installed: 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7 Candidate: 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7~dev Version table: *** 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7 100 100 /var/lib/dpkg/status 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7~dev 1001 1001 http://ppa.launchpad.net/system76-dev/stable/ubuntu bionic/main amd64 Packages 3.28.3-0ubuntu18.04.4 500 500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages 3.28.0-0ubuntu1 500 500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages apt policy gnome-shell gnome-shell: Installed: 3.28.4-0ubuntu18.04.1 Candidate: 3.28.4-0ubuntu18.04.1 Version table: *** 3.28.4-0ubuntu18.04.1 500 500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.28.3+git20190124-0ubuntu18.04.2 500 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages 3.28.1-0ubuntu2 500 500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages Here are the steps to recreate the issue: The blank screen issue can be recreated very easily: Power on system - NOT LIVE DISK. It gets to the ubuntu login screen. Do NOT login and stay at this screen until the screen goes blank. try to wake screen and unable to. only course of action here is to hard power off. ** Affects: gdm3 (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1850727 Title: Let GDM timeout and it changes to a blank screen where there is no way to recover Status in gdm3 package in Ubuntu: New Bug description: This was recreated on a System76 Serval WS (serw11) on Ubuntu 18.04 with the following versions of packages: cat /etc/os-release NAME="Ubuntu" VERSION="18.04.3 LTS (Bionic Beaver)" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 18.04.3 LTS" VERSION_ID="18.04" HOME_URL="https://www.ubuntu.com/"; SUPPORT_URL="https://help.ubuntu.com/"; BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"; PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"; VERSION_CODENAME=bionic UBUNTU_CODENAME=bionic apt policy gdm3 gdm3: Installed: 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7 Candidate: 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7~dev Version table: *** 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7 100 100 /var/lib/dpkg/status 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7~dev 1001 1001 http://ppa.launchpad.net/system76-dev/stable/ubuntu bionic/main amd64 Packages 3.28.3-0ubuntu18.04.4 500 500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages 3.28.0-0ubuntu1 500 500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages apt policy gnome-shell gnome-shell: Installed: 3.28.4-0ubuntu18.04.1 Candidate: 3.28.4-0ubuntu18.04.1 Version table: *** 3.28.4-0ubuntu18.04.1 500 500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.28.3+git20190124-0ubuntu18.04.2 500 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages 3.28.1-0ubuntu2 500 500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages Here are the steps to recreate the issue: The blank screen issue can be recreated very easily: Power on system - NOT LIVE DISK. It gets to the ubuntu login screen. Do NOT login and stay at this screen until the screen goes blank. try to wake screen and unable to. only course of action here is to hard power off. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1850727/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
