is the issue fixed ? i have reported the same today as i am also the effected person
uploaded the file also via this command sudo apport-cli /var/crash /_usr_bin_gnome-shell.121.crash need help -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1863400 Title: gnome-shell reports problem on boot Status in gnome-shell package in Ubuntu: Incomplete Bug description: Problem reported at boot but does not seem to collect data and send, just does nothing. See attached screenshot of window. Still able to use laptop. This file exists in /var/crash -rw-r----- 1 gdm whoopsie 21900809 Feb 14 22:01 _usr_bin_gnome-shell.121.crash The time of this file must have been at last shutdown which did take a little longer than usual. Description: Ubuntu 18.04.4 LTS Release: 18.04 gnome-shell: Installed: 3.28.4-0ubuntu18.04.3 Candidate: 3.28.4-0ubuntu18.04.3 Version table: *** 3.28.4-0ubuntu18.04.3 500 500 http://gb.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.28.3+git20190124-0ubuntu18.04.2 500 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages 3.28.1-0ubuntu2 500 500 http://gb.archive.ubuntu.com/ubuntu bionic/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 4.15.0-76.86-generic 4.15.18 Uname: Linux 4.15.0-76-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Feb 15 06:21:53 2020 DisplayManager: gdm3 InstallationDate: Installed on 2018-11-17 (454 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1863400/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp