Thanks. Certainly gnome-shell is crashing so we should focus on those:

https://errors.ubuntu.com/oops/f1dcc3fa-988e-11ea-ad8b-fa163e983629
https://errors.ubuntu.com/oops/f3279c74-95fc-11ea-a45e-fa163e6cac46
https://errors.ubuntu.com/oops/53690272-9516-11ea-a9c3-fa163ee63de6

Unfortunately there isn't any debugging information available in those.

What I can see is a recurring problem with your ViewSonic monitor being
redetected/reconnected on DVI regularly. So it looks like there's a
connection problem there which might be triggering this. Please try
replacing the DVI cable, or leaving the ViewSonic unplugged for a while
to see if the problem goes away.

Please also run this command:

  gsettings list-recursively org.gnome.shell > settings.txt

and then attach the resulting text file here.


** Summary changed:

- [amdgpu] Xorg freeze
+ [amdgpu] Gnome Shell freeze

** Package changed: xorg-server (Ubuntu) => gnome-shell (Ubuntu)

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg-server in Ubuntu.
https://bugs.launchpad.net/bugs/1880728

Title:
  [amdgpu] Gnome Shell freeze

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  was logged in through team viewer and got kicked out.  when i was able
  to physically access the machine the screens were on, but was not able
  to move the mouse or interact with the computer.  performed hard
  reboot to get it back on.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
  Uname: Linux 5.4.0-31-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 26 11:24:02 2020
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GpuHangFrequency: Several times a week
  GpuHangReproducibility: Seems to happen randomly
  GpuHangStarted: Immediately after installing this version of Ubuntu
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX 
470/480/570/570X/580/580X/590] [1002:67df] (rev c7) (prog-if 00 [VGA 
controller])
     Subsystem: PC Partner Limited / Sapphire Technology Radeon RX 470/480 
[174b:e347]
  InstallationDate: Installed on 2020-05-09 (16 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Micro-Star International Co., Ltd. MS-7A34
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic 
root=UUID=595b2c33-123b-4c4d-be9f-f87ce6ce8733 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/08/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.LM
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B350 PC MATE(MS-7A34)
  dmi.board.vendor: Micro-Star International Co., Ltd
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.LM:bd07/08/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A34:pvr2.0:rvnMicro-StarInternationalCo.,Ltd:rnB350PCMATE(MS-7A34):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7A34
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 2.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880728/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to