Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1882885 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Changed in: gnome-control-center (Ubuntu) Importance: Undecided => Low ** Changed in: gnome-control-center (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1882885 Title: FP Auth enroll for Multi user Scenario Status in gnome-control-center package in Ubuntu: Incomplete Bug description: It is observed 'Couldn't access any fingerprint reader message' while trying to enroll FP's for the first time for a newly created user. Looks like fprintd daemon is not responding for any new user other than root? Ubuntu version : 20.04 LTS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp