Steps to reproduce : 1. Navigate to Activities and click users 2. Click on Fingerprint login for the respective user 3. Enroll an FP 4. Lock the laptop 5. Authenticate with enrolled FP 6. Observe FP auth is successful 7. Create another user in Ubuntu 20.04 8. Lock the laptop 9. Hit enter button 10. Now click on the right side down corner of the laptop where you will see users logo. 8. Click on the newly created user 9. Navigate to users and click on fingerprint login option 10. Observe, it returns no action and 'Couldn't access fingerprint reader message appears' thereafter. 11. After this no FP login possible with even the old user until restart of the machine.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1882885 Title: FP Auth enroll for Multi user Scenario Status in gnome-control-center package in Ubuntu: New Bug description: It is observed 'Couldn't access any fingerprint reader message' while trying to enroll FP's for the first time for a newly created user. Looks like fprintd daemon is not responding for any new user other than root? Ubuntu version : 20.04 LTS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp