Public bug reported:
No sound from the internal speakers or headphones. Triple checked the
settings and the app volume.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
Uname: Linux 5.4.0-48-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rd 1420 F.... pulseaudio
/dev/snd/pcmC0D0c: rd 1420 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Sep 27 16:42:56 2020
InstallationDate: Installed on 2020-08-04 (54 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rd 1420 F.... pulseaudio
/dev/snd/pcmC0D0c: rd 1420 F...m pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [iMac18,1, Cirrus Logic Generic, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/16/2020
dmi.bios.vendor: Apple Inc.
dmi.bios.version: 428.0.0.0.0
dmi.board.name: Mac-4B682C642B45593E
dmi.board.vendor: Apple Inc.
dmi.board.version: iMac18,1
dmi.chassis.type: 9
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-4B682C642B45593E
dmi.modalias:
dmi:bvnAppleInc.:bvr428.0.0.0.0:bd06/16/2020:svnAppleInc.:pniMac18,1:pvr1.0:rvnAppleInc.:rnMac-4B682C642B45593E:rvriMac18,1:cvnAppleInc.:ct9:cvrMac-4B682C642B45593E:
dmi.product.family: iMac
dmi.product.name: iMac18,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1897487
Title:
[iMac18,1, Cirrus Logic Generic, Speaker, Internal] No sound at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
No sound from the internal speakers or headphones. Triple checked the
settings and the app volume.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
Uname: Linux 5.4.0-48-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rd 1420 F.... pulseaudio
/dev/snd/pcmC0D0c: rd 1420 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Sep 27 16:42:56 2020
InstallationDate: Installed on 2020-08-04 (54 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rd 1420 F.... pulseaudio
/dev/snd/pcmC0D0c: rd 1420 F...m pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [iMac18,1, Cirrus Logic Generic, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/16/2020
dmi.bios.vendor: Apple Inc.
dmi.bios.version: 428.0.0.0.0
dmi.board.name: Mac-4B682C642B45593E
dmi.board.vendor: Apple Inc.
dmi.board.version: iMac18,1
dmi.chassis.type: 9
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-4B682C642B45593E
dmi.modalias:
dmi:bvnAppleInc.:bvr428.0.0.0.0:bd06/16/2020:svnAppleInc.:pniMac18,1:pvr1.0:rvnAppleInc.:rnMac-4B682C642B45593E:rvriMac18,1:cvnAppleInc.:ct9:cvrMac-4B682C642B45593E:
dmi.product.family: iMac
dmi.product.name: iMac18,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.
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