The affected user cannot reproduce the issue anymore. The new mutter packages install fine in their environment, and gdm starts every time. They have since rolled out the new mutter packages to their fleet without any issues.
I'm going to mark this bug as invalid, as we can't reproduce the issue anymore. Maybe it was a temporary issue with restarting services? I'm not sure. If the affected user ever experiences the issue again, I will re-open. ** Changed in: mutter (Ubuntu) Status: New => Invalid ** Changed in: mutter (Ubuntu Focal) Importance: High => Undecided ** Changed in: mutter (Ubuntu Focal) Status: In Progress => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1930359 Title: gdm fails to start in a VMware Horizon VDI environment with latest mutter 3.36.9-0ubuntu0.20.04.1 in focal-updates Status in mutter package in Ubuntu: Invalid Status in mutter source package in Focal: Invalid Bug description: [Impact] gdm fails to start in a VMware Horizon VDI environment, with Nvidia GRID gpus passed into the VDIs. Downgrading mutter from 3.36.9-0ubuntu0.20.04.1 to 3.36.1-3ubuntu3 in -release fixes the issue, and the issue does not occur with 3.36.7+git20201123-0.20.04.1. Currently looking into what landed in bug 1919143 and bug 1905825. [Testcase] [Where problems can occur] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1930359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp