When the development release of Ubuntu is being used crash reports are sent to Launchpad, while for stable releases of Ubuntu crash reports are sent to the Ubuntu Error Tracker (errors.ubuntu.com). In your /var/crash folder there should be a /var/crash/_usr_bin_totem.1000.uploaded file which will contain the unique identifier for the crash.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1983481 Title: Can't report totem crash with ubuntu-bug Status in totem package in Ubuntu: New Bug description: When totem crashes and I try to report the crash with ubuntu-bug, one of two things happens: 1) Sometimes after the dialog pops up and I click the "Send" button, ubuntu-bug immediately exits without doing anything: jik@jik5:~$ ubuntu-bug /var/crash/_usr_bin_totem.1000.crash jik@jik5:~$ 2) Sometimes I get a stack trace before it exits: jik@jik5:~$ ubuntu-bug /var/crash/_usr_bin_totem.1000.crash ERROR: hook /usr/share/apport/package-hooks/source_totem.py crashed: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/apport/report.py", line 228, in _run_hook symb['add_info'](report, ui) File "/usr/share/apport/package-hooks/source_totem.py", line 9, in add_info response = ui.choice("How would you describe the issue?", ["The totem interface is not working correctly", "No sound is being played", "Some audio files or videos are not being played correctly"], False) AttributeError: 'NoneType' object has no attribute 'choice' jik@jik5:~$ Either way, my browser doesn't open to launchpad as it should after ubuntu-bug posts a report. This makes it difficult, to say the least, to report a totem crash properly. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: totem-common 42.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.15.0-43.46-generic 5.15.39 Uname: Linux 5.15.0-43-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Wed Aug 3 10:35:28 2022 InstallationDate: Installed on 2019-01-02 (1308 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) LogAlsaMixer: Simple mixer control 'Line',0 Capabilities: cvolume cvolume-joined cswitch cswitch-joined Capture channels: Mono Limits: Capture 0 - 15 Mono: Capture 15 [100%] [15.00dB] [on] PackageArchitecture: all SourcePackage: totem UpgradeStatus: Upgraded to jammy on 2022-02-20 (163 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1983481/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
