1) Your comment does not address the stack trace I am getting, shown above, from the apport script in totem-common.
2) The crash is not being uploaded successfully to the crash tracker either; see https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1983294/comments/2 . 3) I understand that crashes are not reported automatically, but I believe when a crash is reported manually with ubuntu-bug as I'm doing it should go into Launchpad, which as I indicated above is not happening. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1983481 Title: Can't report totem crash with ubuntu-bug Status in totem package in Ubuntu: New Bug description: When totem crashes and I try to report the crash with ubuntu-bug, one of two things happens: 1) Sometimes after the dialog pops up and I click the "Send" button, ubuntu-bug immediately exits without doing anything: jik@jik5:~$ ubuntu-bug /var/crash/_usr_bin_totem.1000.crash jik@jik5:~$ 2) Sometimes I get a stack trace before it exits: jik@jik5:~$ ubuntu-bug /var/crash/_usr_bin_totem.1000.crash ERROR: hook /usr/share/apport/package-hooks/source_totem.py crashed: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/apport/report.py", line 228, in _run_hook symb['add_info'](report, ui) File "/usr/share/apport/package-hooks/source_totem.py", line 9, in add_info response = ui.choice("How would you describe the issue?", ["The totem interface is not working correctly", "No sound is being played", "Some audio files or videos are not being played correctly"], False) AttributeError: 'NoneType' object has no attribute 'choice' jik@jik5:~$ Either way, my browser doesn't open to launchpad as it should after ubuntu-bug posts a report. This makes it difficult, to say the least, to report a totem crash properly. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: totem-common 42.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.15.0-43.46-generic 5.15.39 Uname: Linux 5.15.0-43-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Wed Aug 3 10:35:28 2022 InstallationDate: Installed on 2019-01-02 (1308 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) LogAlsaMixer: Simple mixer control 'Line',0 Capabilities: cvolume cvolume-joined cswitch cswitch-joined Capture channels: Mono Limits: Capture 0 - 15 Mono: Capture 15 [100%] [15.00dB] [on] PackageArchitecture: all SourcePackage: totem UpgradeStatus: Upgraded to jammy on 2022-02-20 (163 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1983481/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
