Public bug reported: Connects to server Checks server capabilities Never comes back. inbox tab shows activity forever.
ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: thunderbird 1:102.13.0+build1-0ubuntu0.22.04.1 ProcVersionSignature: Ubuntu 6.2.0-31.31~22.04.1-generic 6.2.15 Uname: Linux 6.2.0-31-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: mcf 1530 F.... pulseaudio /dev/snd/controlC0: mcf 1530 F.... pulseaudio BuildID: 20230704155023 CasperMD5CheckResult: pass Channel: Unavailable CurrentDesktop: GNOME-Flashback:GNOME Date: Thu Aug 31 12:36:00 2023 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/thunderbird/omni.ja:greprefs.js:306 DefaultProfileThemes: extensions.sqlite corrupt or missing ForcedLayersAccel: False InstallationDate: Installed on 2023-06-03 (88 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) IpRoute: default via 10.1.1.1 dev wlp2s0 proto dhcp metric 600 10.1.1.0/24 dev wlp2s0 proto kernel scope link src 10.1.1.181 metric 600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 MostRecentCrashID: bp-0b813420-2716-4e1f-8e16-189a30230720 ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_AU.UTF-8 SHELL=/bin/bash Profile0Extensions: extensions.sqlite corrupt or missing Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile0Locales: extensions.sqlite corrupt or missing Profile0PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/thunderbird/omni.ja:greprefs.js:306 Profile0PrefSources: prefs.js Profile0Prefs: accessibility.typeaheadfind.flashBar: 0 (prefs.js) extensions.lastAppVersion: "102.13.0" (prefs.js) network.trr.blocklist_cleanup_done: true (prefs.js) places.database.lastMaintenance: 1693361930 (prefs.js) privacy.purge_trackers.date_in_cookie_database: "0" (prefs.js) Profile0Themes: extensions.sqlite corrupt or missing Profile2Extensions: extensions.sqlite corrupt or missing Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile2Locales: extensions.sqlite corrupt or missing Profile2PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/thunderbird/omni.ja:greprefs.js:306 Profile2PrefSources: prefs.js Profile2Prefs: extensions.lastAppVersion: "115.2.0" (prefs.js) places.database.lastMaintenance: 1693433736 (prefs.js) privacy.purge_trackers.date_in_cookie_database: "0" (prefs.js) Profile2Themes: extensions.sqlite corrupt or missing Profiles: Profile2 - LastVersion=115.2.0/20230828145448 (Out of date) Profile1 (Default) - LastVersion=None/None (Out of date) Profile0 - LastVersion=102.13.0/20230704155023 (In use) RunningIncompatibleAddons: False SourcePackage: thunderbird SubmittedCrashIDs: bp-0b813420-2716-4e1f-8e16-189a30230720 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/02/2021 dmi.bios.release: 5.3 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.0 dmi.board.asset.tag: not specified dmi.board.name: 04D48M dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 1.2.0 dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd06/02/2021:br5.3:svnDellInc.:pnInspiron153515:pvr1.2.0:rvnDellInc.:rn04D48M:rvrA00:cvnDellInc.:ct10:cvr1.2.0:sku0AB4: dmi.product.family: Inspiron dmi.product.name: Inspiron 15 3515 dmi.product.sku: 0AB4 dmi.product.version: 1.2.0 dmi.sys.vendor: Dell Inc. ** Affects: thunderbird (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug jammy -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/2033571 Title: Thunderbug hangs on trying to retrieve new email list Status in thunderbird package in Ubuntu: New Bug description: Connects to server Checks server capabilities Never comes back. inbox tab shows activity forever. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: thunderbird 1:102.13.0+build1-0ubuntu0.22.04.1 ProcVersionSignature: Ubuntu 6.2.0-31.31~22.04.1-generic 6.2.15 Uname: Linux 6.2.0-31-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: mcf 1530 F.... pulseaudio /dev/snd/controlC0: mcf 1530 F.... pulseaudio BuildID: 20230704155023 CasperMD5CheckResult: pass Channel: Unavailable CurrentDesktop: GNOME-Flashback:GNOME Date: Thu Aug 31 12:36:00 2023 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/thunderbird/omni.ja:greprefs.js:306 DefaultProfileThemes: extensions.sqlite corrupt or missing ForcedLayersAccel: False InstallationDate: Installed on 2023-06-03 (88 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) IpRoute: default via 10.1.1.1 dev wlp2s0 proto dhcp metric 600 10.1.1.0/24 dev wlp2s0 proto kernel scope link src 10.1.1.181 metric 600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 MostRecentCrashID: bp-0b813420-2716-4e1f-8e16-189a30230720 ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_AU.UTF-8 SHELL=/bin/bash Profile0Extensions: extensions.sqlite corrupt or missing Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile0Locales: extensions.sqlite corrupt or missing Profile0PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/thunderbird/omni.ja:greprefs.js:306 Profile0PrefSources: prefs.js Profile0Prefs: accessibility.typeaheadfind.flashBar: 0 (prefs.js) extensions.lastAppVersion: "102.13.0" (prefs.js) network.trr.blocklist_cleanup_done: true (prefs.js) places.database.lastMaintenance: 1693361930 (prefs.js) privacy.purge_trackers.date_in_cookie_database: "0" (prefs.js) Profile0Themes: extensions.sqlite corrupt or missing Profile2Extensions: extensions.sqlite corrupt or missing Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile2Locales: extensions.sqlite corrupt or missing Profile2PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/thunderbird/omni.ja:greprefs.js:306 Profile2PrefSources: prefs.js Profile2Prefs: extensions.lastAppVersion: "115.2.0" (prefs.js) places.database.lastMaintenance: 1693433736 (prefs.js) privacy.purge_trackers.date_in_cookie_database: "0" (prefs.js) Profile2Themes: extensions.sqlite corrupt or missing Profiles: Profile2 - LastVersion=115.2.0/20230828145448 (Out of date) Profile1 (Default) - LastVersion=None/None (Out of date) Profile0 - LastVersion=102.13.0/20230704155023 (In use) RunningIncompatibleAddons: False SourcePackage: thunderbird SubmittedCrashIDs: bp-0b813420-2716-4e1f-8e16-189a30230720 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/02/2021 dmi.bios.release: 5.3 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.0 dmi.board.asset.tag: not specified dmi.board.name: 04D48M dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 1.2.0 dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd06/02/2021:br5.3:svnDellInc.:pnInspiron153515:pvr1.2.0:rvnDellInc.:rn04D48M:rvrA00:cvnDellInc.:ct10:cvr1.2.0:sku0AB4: dmi.product.family: Inspiron dmi.product.name: Inspiron 15 3515 dmi.product.sku: 0AB4 dmi.product.version: 1.2.0 dmi.sys.vendor: Dell Inc. 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