I have no idea of the type of email server. It is hosted by hostgo.com.
I am trying to receive emails via imap.

I am running 115 now (upgraded yestarday). It still won't download
current messages.

I did find that library libotr wasn't installed (console message) so I
installed it. Still no luck.

The console shows the following:

services.settings: Failed to load last_modified.json: TypeError:
NetworkError when attempting to fetch resource. Utils.sys.mjs:322
WebGL context was lost. 2 Troubleshoot.sys.mjs:710:17

I have 3 3 machines running ubuntu 22.04. The others run thunderbird
fine. It is just this one that has troubles.

Evolution runs OK (it's just not as good an email client).

...Michael Flower

On Thu, 2023-10-05 at 13:37 +0000, Sebastien Bacher wrote:
> Thank you for your bug report, could you provide some details on the
> type of server? Could you also check if the new 115 update fixes it?
> Also do you have any error printed out in the journal?
> 
> ** Changed in: thunderbird (Ubuntu)
>    Importance: Undecided => Low
> 
> ** Changed in: thunderbird (Ubuntu)
>        Status: New => Incomplete
>

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/2033571

Title:
  Thunderbug hangs on trying to retrieve new email list

Status in thunderbird package in Ubuntu:
  Incomplete

Bug description:
  Connects to server
  Checks server capabilities
  Never comes back.
  inbox tab shows activity forever.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: thunderbird 1:102.13.0+build1-0ubuntu0.22.04.1
  ProcVersionSignature: Ubuntu 6.2.0-31.31~22.04.1-generic 6.2.15
  Uname: Linux 6.2.0-31-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  mcf        1530 F.... pulseaudio
   /dev/snd/controlC0:  mcf        1530 F.... pulseaudio
  BuildID: 20230704155023
  CasperMD5CheckResult: pass
  Channel: Unavailable
  CurrentDesktop: GNOME-Flashback:GNOME
  Date: Thu Aug 31 12:36:00 2023
  DefaultProfileExtensions: extensions.sqlite corrupt or missing
  DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  DefaultProfileLocales: extensions.sqlite corrupt or missing
  DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ 
/usr/lib/thunderbird/omni.ja:greprefs.js:306
  DefaultProfileThemes: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  InstallationDate: Installed on 2023-06-03 (88 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 
(20220419)
  IpRoute:
   default via 10.1.1.1 dev wlp2s0 proto dhcp metric 600 
   10.1.1.0/24 dev wlp2s0 proto kernel scope link src 10.1.1.181 metric 600 
   169.254.0.0/16 dev wlp2s0 scope link metric 1000
  MostRecentCrashID: bp-0b813420-2716-4e1f-8e16-189a30230720
  ProcEnviron:
   LANGUAGE=en_AU:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_AU.UTF-8
   SHELL=/bin/bash
  Profile0Extensions: extensions.sqlite corrupt or missing
  Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  Profile0Locales: extensions.sqlite corrupt or missing
  Profile0PrefErrors: Unexpected character ',' before close parenthesis @ 
/usr/lib/thunderbird/omni.ja:greprefs.js:306
  Profile0PrefSources: prefs.js
  Profile0Prefs:
   accessibility.typeaheadfind.flashBar: 0 (prefs.js)
   extensions.lastAppVersion: "102.13.0" (prefs.js)
   network.trr.blocklist_cleanup_done: true (prefs.js)
   places.database.lastMaintenance: 1693361930 (prefs.js)
   privacy.purge_trackers.date_in_cookie_database: "0" (prefs.js)
  Profile0Themes: extensions.sqlite corrupt or missing
  Profile2Extensions: extensions.sqlite corrupt or missing
  Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  Profile2Locales: extensions.sqlite corrupt or missing
  Profile2PrefErrors: Unexpected character ',' before close parenthesis @ 
/usr/lib/thunderbird/omni.ja:greprefs.js:306
  Profile2PrefSources: prefs.js
  Profile2Prefs:
   extensions.lastAppVersion: "115.2.0" (prefs.js)
   places.database.lastMaintenance: 1693433736 (prefs.js)
   privacy.purge_trackers.date_in_cookie_database: "0" (prefs.js)
  Profile2Themes: extensions.sqlite corrupt or missing
  Profiles:
   Profile2 - LastVersion=115.2.0/20230828145448 (Out of date)
   Profile1 (Default) - LastVersion=None/None (Out of date)
   Profile0 - LastVersion=102.13.0/20230704155023 (In use)
  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  SubmittedCrashIDs: bp-0b813420-2716-4e1f-8e16-189a30230720
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/02/2021
  dmi.bios.release: 5.3
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.2.0
  dmi.board.asset.tag: not specified
  dmi.board.name: 04D48M
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 1.2.0
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.2.0:bd06/02/2021:br5.3:svnDellInc.:pnInspiron153515:pvr1.2.0:rvnDellInc.:rn04D48M:rvrA00:cvnDellInc.:ct10:cvr1.2.0:sku0AB4:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 15 3515
  dmi.product.sku: 0AB4
  dmi.product.version: 1.2.0
  dmi.sys.vendor: Dell Inc.

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