Public bug reported: When GNOME Initial Setup is run in Ubuntu 24.04 LTS (the current development release), when clicking Next on the "Help improve Ubuntu" screen, the Initial Setup pauses for 20 seconds then shows a popup dialog (screenshot attached).
This happens regardless of whether Yes or No is chosen on that screen. Sometimes, the app might go to the next screen and close the popup dialog itself. Logs ==== GNOME Initial Setup can be run from the command line by running /usr/libexec/gnome-initial-setup --existing-user When run from the command line, these warnings are emitted: InitialSetup-Message: Starting gnome-initial-setup InitialSetup-Message: Production mode: changes will be saved to disk INFO[0003] no DCD information: couldn't open /var/lib/ubuntu_dist_channel: open /var/lib/ubuntu_dist_channel: no such file or directory (gnome-initial-setup): InitialSetup-WARNING **: Failed to send report information: data were not delivered successfully to metrics server, saving for a later automated report: couldn't send post http request: Post "https://metrics.ubuntu.com/ubuntu/desktop/24.04": context deadline exceeded (Client.Timeout exceeded while awaiting headers) INFO[0107] no DCD information: couldn't open /var/lib/ubuntu_dist_channel: open /var/lib/ubuntu_dist_channel: no such file or directory Logs 2 ====== If No is selected, the command-line warning is slightly different. Failed to send report decline: data were not delivered successfully to metrics server, saving for a later automated report: couldn't send post http request: Post "https://metrics.ubuntu.com/ubuntu/desktop/24.04": context deadline exceeded (Client.Timeout exceeded while awaiting headers) Other Info ========== Perhaps the metrics server is not set up for Ubuntu 24.04 LTS yet? This bug is related to bug 1761742 and I agree with comment #3 there. ** Affects: gnome-initial-setup (Ubuntu) Importance: Undecided Status: New ** Tags: noble -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-initial-setup in Ubuntu. https://bugs.launchpad.net/bugs/2049670 Title: noble: gnome-initial-setup 20 second delay & error popup Status in gnome-initial-setup package in Ubuntu: New Bug description: When GNOME Initial Setup is run in Ubuntu 24.04 LTS (the current development release), when clicking Next on the "Help improve Ubuntu" screen, the Initial Setup pauses for 20 seconds then shows a popup dialog (screenshot attached). This happens regardless of whether Yes or No is chosen on that screen. Sometimes, the app might go to the next screen and close the popup dialog itself. Logs ==== GNOME Initial Setup can be run from the command line by running /usr/libexec/gnome-initial-setup --existing-user When run from the command line, these warnings are emitted: InitialSetup-Message: Starting gnome-initial-setup InitialSetup-Message: Production mode: changes will be saved to disk INFO[0003] no DCD information: couldn't open /var/lib/ubuntu_dist_channel: open /var/lib/ubuntu_dist_channel: no such file or directory (gnome-initial-setup): InitialSetup-WARNING **: Failed to send report information: data were not delivered successfully to metrics server, saving for a later automated report: couldn't send post http request: Post "https://metrics.ubuntu.com/ubuntu/desktop/24.04": context deadline exceeded (Client.Timeout exceeded while awaiting headers) INFO[0107] no DCD information: couldn't open /var/lib/ubuntu_dist_channel: open /var/lib/ubuntu_dist_channel: no such file or directory Logs 2 ====== If No is selected, the command-line warning is slightly different. Failed to send report decline: data were not delivered successfully to metrics server, saving for a later automated report: couldn't send post http request: Post "https://metrics.ubuntu.com/ubuntu/desktop/24.04": context deadline exceeded (Client.Timeout exceeded while awaiting headers) Other Info ========== Perhaps the metrics server is not set up for Ubuntu 24.04 LTS yet? This bug is related to bug 1761742 and I agree with comment #3 there. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-initial-setup/+bug/2049670/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
