It doesnt matter what resources and support is available, they obviously did not find it or found it lacking. Personally I would agree that we do not have a cohesive strategy for supporting our users.
I wouldnt look at feedback as points to agree or disagree with, they are indications of where we can improve. On 22 October 2015 at 12:03, Kumar Rishav <[email protected]> wrote: > I would disagree on point no. 2. There are lots of resources and supports > from Fx OS team. It seems like that guy is not aware of resources and > communication mediums. > Also, now Mozilla is not concentrating on low end phone. > > Thanks > On 22 Oct 2015 2:29 pm, "Mihai Barbat" <[email protected]> wrote: > >> Hi >> >> I'm not sure if you guys are on https://www.reddit.com/r/FireFoxOS, but >> yesterday I read an interesting feedback from a developer which I want to >> share here, as I feel it's valuable. >> >> I have my grumbles from app developer perspective, I'm not specializing >> on apps, just want to share some experience, feel like this thread is >> appropriate to gather some gripes related to FxOS ecosystem. >> >> 1. >> >> To push update to existing packaged(the one, that could work offline) >> app on firefox marketplace you'll have to wait 2 weeks, if you have some >> bug in app, and it was found by reviewer, congrats, another 2 week waiting >> time. 1 hour for chrome app store for example, that dramatically reduce >> number of updates you are willing to push. >> 2. >> >> No resource for fx developers to gather and discuss some problems or >> share experience in app development, no community management from Mozilla >> side at all, seriously Mozilla, why not to setup Discource and gather >> developers in one place !? >> 3. >> >> No business for app developers, if you are concentrating on cheap >> phones for 30-35$, that means no one buys you app even for 1$, that will >> limit platform in both quality and quantity of the apps. >> 4. >> >> No analytics, I don't know if app is being used or not, can't add >> Google Analytics because security restrictions for packaged apps and no >> solution from Mozilla. That means I don't have any actionable data about >> the app, how many active users, what's average user session, is it worth >> pushing updates or it's dead and no one needs it? >> >> And somewhat personal experience, I have an app that rated 4.5* on Chrome >> store, on FxOS - 2*, why - cause people demand app content in spanish while >> it's english only, well, I guess that's result of platform distribution. >> >> I wish FxOS to succeed, but in it's current state it's far from being >> good both from user and developer perspectives. >> >> >> _______________________________________________ >> dev-fxos mailing list >> [email protected] >> https://lists.mozilla.org/listinfo/dev-fxos >> >> > _______________________________________________ > dev-fxos mailing list > [email protected] > https://lists.mozilla.org/listinfo/dev-fxos > >
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