On 11/19/2015 02:15 PM, augustin trancart wrote: > Voting might be a bad way to find important bugs, but it is /perceived/ > as a good one. When we ignore them, people think we are ignoring > feedback from users and actually /not/ caring for important bugs. That's > important, because it is one of the main rant against Firefox these days.
I've seen votes used as a way to get people to stop saying "+1" on bug comments, which is useful in its own right, since we don't have to go and hide all those comments. However, if we had a better place to redirect users, that'd be good too. For my components, I've been trying to respond to *all* the bugs so that nothing ever gets left in limbo (my response may be "no", however). I think this would go a long way towards improving users' views of us. It's pretty discouraging when your bug doesn't get *any* replies from a dev. Responding to bugs and closing ones we don't want also makes our bug list more accessible for contributors who'd like to volunteer their time. If all the bugs in a component are things we'd accept patches for, we can just point volunteers to the component and tell them to pick something that sounds fun. - Jim _______________________________________________ dev-fxos mailing list [email protected] https://lists.mozilla.org/listinfo/dev-fxos
