Marcus,

Le 2 déc. 2015 à 13:45, Marcus Cavanaugh <[email protected]> a écrit :
> Do we have any quantitative data gathered from ex-foxfooders about why they 
> no longer dogfood? That might point to more foundational problems we must 
> addresss than the feedback we see here.

I guess a million of reasons. There are two types of customers:
1. newcomers to smartphone
2. switchers from brand X

All of these individual have probably specific reasons to not stay/come on 
Firefox OS. Implementation quality, very specific applications, simple habits 
might be parts of the reasons. I'm pretty sure Moz marketing has plenty of 
data. 

But to come back to Naoki's metaphor about this old couple which is hard to 
translate for Mozilla. This old couple is doing a niche proposal. They don't 
try to change the world, they give access to their local extended community. 
That's the beautiful part of it. And there are probably other people like these 
two everywhere in the world. Small businesses addressing the needs of very 
specific local communities. 

If we want to stretch a bit the metaphor. 
1. Do we want to compete with Starbucks (and reduce its influence as the 2nd 
wave coffee maker)?
2. Or do we want **to be part** of the 3rd wave coffee maker [1], aka quality, 
artisanal and small scale?

In the case of 2. It's not one mozilla which is needed, but thousands of them 
producing different types of browsers and services.


(metaphors doom). 


[1]: https://en.wikipedia.org/wiki/Third_wave_of_coffee

-- 
Karl Dubost, Mozilla
http://www.la-grange.net/karl/moz

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