The most likely explanation of this is that your private key is incorrect for one reason or another. - Check to be sure you generated it on the system you're logging in to - Regenerate and copy the new key into OpenSRS.conf...be VERY careful about not copying spaces, carriage returns, line feeds or anything other than the private key Other things to check: - What are the results when you run verify_install.cgi? Same? - Check to make sure you're not blocking traffic on port 55000 (the new software uses a different port than the older versions, which used ports 50000 and 51000) - If you're trying to log in to the production servers, make absolutely certain that you've notified OpenSRS of the correct IP address from which requests will originate...it's not necessarily the same as the IP address of your website. Regards, Eric Longman Atl-Connect Internet Services +-------------------------------------------------------+ | Atl-Connect Internet Services http://www.atlcon.net | | 3600 Dallas Hwy Ste 230-288 770 590-0888 | | Marietta, GA 30064-1685 [EMAIL PROTECTED] | +-------------------------------------------------------+ ----- Original Message ----- From: "Bill Scott" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Sunday, September 24, 2000 8:30 PM Subject: ERROR: Unable to login to server: Authentication failed Hi all: I have all of the new software working but I am still getting this error I read the faq on the opensrs site which is no small task to find and I did what it suggested and I still get this error .... can someone possibly give me a ..... tip .... Bill Scott
