A couple of things. 1) The way we'd prefer to handle this is by forcing CIRA to get their servers to respond in a reasonable amount of time (this is going on)
2) We are very shortly releasing new code that allows the 'process immediately' flag to be set through the API, so that you can build your own logic as to whether you want a specific order to be processed immediately or saved into pending. I think your best option is to hope that we are successful in getting CIRA to speed up, or to consider using the new functionality once it's released. I put forth that by the time we get a special 'pend CIRA orders when CIRA is pooched' function spec'ed, built and tested, this should no longer be a problem because of (preferably) 1 and (worst case) 2 above. Thanks, Ken > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On > Behalf Of James Simmons > Sent: Tuesday, December 04, 2001 5:40 AM > To: [EMAIL PROTECTED] > Subject: process .ca later > > > Hey, > > More times that not, our clients get an 'OPS Timeout' error when > registering new .ca domains. This is thanks to CIRA. Anyway, when a > client gets this error, they think the registration did not go > through, but > it usually does. The problem is that the client then immediately re- > submits the registration. The second attempt usually comes back 'okay', > however the first attempt that returned the 'OPS Timeout' error was also > processes. The end result is we get paid for one year but the domain gets > renewed for two. > > Since CIRA seems incapable of improving the reliability and responsiveness > of their system, could you code the ability to process new .ca > registrations later? Right now, the resellers interface allows me to > process new registrations later, but for all extensions. I would > like only > the .ca extension to confirm later, so that I can review them and process > them manually after submitting. > > James > > > >
