I just found out something pretty simple that
OpenSRS can do to make their transfers a bit more
user-friendly. I discovered this after
having to help a customer to approve his transfer email
because he didn't know how to do it, and it
wasn't working for him.
He kept saying that he receives and error message, and
tried 8 times.
Upon anaylis, I found the reason it didn't work for him was because
he did not realize that he had to check either the
the "accept" box or the "reject" box.
Now, you guys might be thinking, "hey that's pretty simple"
but to some people, they have a habit of missing things
unless you tell them specifically what to do.
The solution:
Instead just putting down "accept" or "reject",
make it so extremely obvious to them that one of these boxes have to
be checked.
Write something so obvious clear like:
----------------------------------------------------------------------------
------------
(format: place this line in bold print)
You must check one of the boxes below to specify whether you want to accept
the transfer.
(end format: place this line in bold print)
() Check box here to accept and approve your transfer to RSP name.
() Check box here to decline the transfer to RSP name
----------------------------------------------------------------------------
------------
The current message is just:
() accept
() reject
It may already look pretty clear to us,
And I don't know why, but people keep missing these.
If you can just give directions to choose one
of these specifically, it'll help alot.
Jonathan Lee
Tech Manager
415-682-3859
http://123cheapdomains.com
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On
Behalf Of Dev-List
Sent: Wednesday, April 24, 2002 7:06 PM
To: Oleg Chebotarev; [EMAIL PROTECTED]
Subject: Re: Bulk Bug ???
I have been looking through the code but don't see the error yet. Wee to
have had a complaint from a guy that wanted 20 he said. We are trying to
find it, but we are not as savy at CGI ;) If we find a fix we will let you
know...
Mike Allen, 4CheapDomains.Net
[EMAIL PROTECTED]
http://www.4CheapDomains.Net
----- Original Message -----
From: "Oleg Chebotarev" <[EMAIL PROTECTED]>
To: "Dev-List" <[EMAIL PROTECTED]>
Sent: Wednesday, April 24, 2002 9:01 PM
Subject: Re: Bulk Bug ???
> We have the same.
> And a few time after 2.53 found that domain is avaliable it asked to
> reserve it. When you press button instead of going to profile it goes
> back the main menu. Exactly like "as if you type "reg_system.cgi" by
> itself". Our costomer pointed it out and I so it a few time to.
> Oleg
> --- Dev-List <[EMAIL PROTECTED]> wrote:
> > Hi All,
> >
> > When trying to use the bulk order feature of the reg_system.cgi
> > it works perfect until you tell it to verify, however it then goes to
> > the main menu as if you type "reg_system.cgi" by itself (default
> > main_menu display) Anyone one else having this trouble?? (OpenSRS V.
> > 2.53)
> >
> > Thanks...
> >
> > Mike Allen, 4CheapDomains.Net
> > [EMAIL PROTECTED]
> > http://www.4CheapDomains.Net
> >
> >
>
>
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