The only thing I can suggest is you escalate to your upstream service
provider and they escalate to theirs (etc).

Send me the traceroute offlist with your source IP.  We'll do a reverse
traceroute to your location and escalate via our connectivity provider as
well :)

Charles Daminato
OpenSRS Product Manager
Tucows Inc. - [EMAIL PROTECTED]

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On
> Behalf Of Emily Eileen Witcher
> Sent: May 22, 2002 1:11 PM
> To: [EMAIL PROTECTED]
> Subject: Network problems reaching the Resellers web site
>
>
> Over the past several weeks our office has not been able to reach the
> resellers web interface at https://rr-n1-tor.opensrs.net/~vpop/resellers/.
> Actually, what happens is we do get a login screen but after submitting it
> just hangs. Support told us that we needed to contact our network
> administrator, but I did a traceroute and it shows the problem being far
> from our realm (we are in Montana).  Can anyone help with this problem? I
> can send the traceroute output as a text attachment (didn't want
> to send to
> the whole list). Thanks!
>
> Emily Witcher - [EMAIL PROTECTED]
> Developer and System Administrator
> Crytech - 406-655-0501/1-888-CRYTECH
>
>

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