A. M. Salim wrote: >> Their response is "it's your problem to figure out >> it was a fraud order and not process it". !!?? Clearly, not a >> satisfactory attitude on OpenSRS's part (or ICANN's part as well).
To me, this is the only reasonable attitude on OpenSRS's part. They don't have the credit card info, and they're not responsible to determine if the payment *YOU* chose to accept is valid. Why would you expect that your supplier would be responsible to screen _your_ clients?? (BTW, this seems more like a discuss-list kind of topic to me). Regards, Eric Longman Atl-Connect Internet Services +-------------------------------------------------------+ | Atl-Connect Internet Services http://www.atlcon.net | | 3600 Dallas Hwy Ste 230-288 770 590-0888 | | Marietta, GA 30064-1685 [EMAIL PROTECTED] | +-------------------------------------------------------+ -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of A. M. Salim Sent: Saturday, May 25, 2002 8:20 AM To: Ramy Nabil Cc: Jim Whitesell; [EMAIL PROTECTED] Subject: Re: fraud hedsup Hi, > How can we be protected from such fraud orders? > Jim Whitesell wrote: > > We got hit by someone who registered one domain for four years. The credit > > card was stolen. Name used was Antonio Bredelli but is probably ficticious. We have had this happen to us on occasion and I have discussed this at length with OpenSRS. Their response is "it's your problem to figure out it was a fraud order and not process it". !!?? Clearly, not a satisfactory attitude on OpenSRS's part (or ICANN's part as well). OpenSRS claims they have no choice because they have to pay the $6 regardless. And we typiclly don't find out until a chargeback happens a few feeks later. However if you provide OpenSRS with enough documentation about the chargeback, they will consider locking the domain and removing it from the root nameservers. best regards Mike
