Yup, my mistake it was just a maintanance window.
But one thing I was concened about was that "the emergency alert" tool did not work during that maintanance window time.
http://www.opensrs.org/.emerg/
That emergency tool is working now, but at the time I wrote the message, it returned a "Internal Server Error" from the script after I put in my OpenSRS username. I do not know if the script failure due to it possibly tied to the same database as their reseller interface, so they both are affected together. If they are indeed tied together, Tucows may want to think about the implications behind that.
So if there was ever a real scenerio where the opensrs servers were really down on a Saturday, and the emergency notification tool did not work also. How would Tucow's administrator know?
Perhaps this is something to take into consideration in the future just for safty.
Also, another idea would be to incorperate the "maintanance window" message as output from Tucows if any reseller did accidentally tried to use the "emergency notification tool" during that time.
-- Jonathan Lee Tech Manager 1-415-682-3859 http://123cheapdomains.com
Alex Lane wrote:
Yes, that's probably all it was. After my original post it died, went flakey and came back up. :)
-----Original Message-----
From: "Lynn W. Taylor" <[EMAIL PROTECTED]>
Sent: 28/09/03 16:34:13
To: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]>
Subject: RE: OpenSRS emergency down - please alert admin there
It is Sunday Morning at 0548z -- it looks like they finished their maintenance window before 0600z.
On Sun, 28 Sep 2003 15:31:13 +1000, Alex Lane wrote:
> Everything you have mentioned below, i.e. the pager, reseller API, WHOIS and
> backend are currently up and running. I do not see it as being down.
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of 123cheapdomains.com
> Sent: Sunday, 28 September 2003 14:33
> To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
> Subject: OpenSRS emergency down - please alert admin there
>
>
> Forgive my ignorance.
>
> I know this is not the right place to post this,
> but I figure this is the only way to hopefully
> get through to someone working at Tucows
> at the very moment to alert them. The
> "emergency pager tool" is not working
> so no one at Tucows will know that there
> is something wrong with their servers on a
> Saturday night.
>
> So unless I can accidently reach Tucows with
> this message, chances are that the problem
> will go unnoticed until Monday morning,
> and that would be catastrophic.
>
> The reseller interface and API backend to Tucows
> is currently down.
>
> http://resellers.opensrs.net/ is down
> and so is Domain Manager.
>
> The emergency pager at:
>
> http://www.opensrs.org/.emerg/
>
> does not work, so no one will be able
> to reach the admin to alert them.
>
> Whois to opensrs is also down.
>
> So if anyone knows how to reach emergency support
> over at Tucows to alert them, please do so.
>
> Once again, sorry for using the forum for this.
-- Jonathan Lee Tech Manager 1-415-682-3859 http://123cheapdomains.com
