Not sure if this is consistent with behavior of other OpenSRS products or
even logical. Domains don't return an error code if there is an insufficient
balance.

That makes sense - the error is either confusing to the customer ("Failed to
create order: Insufficient balance - the customer might think you are
talking about their balance) or embarrassing to the reseller (Customer would
think you don't pay your bills or something).

I know I wrote about this a long time ago
<http://www.opensrs.org/archives/dev-list/0211/0041.html> but I don't think
pending the order and returning the same error is really a good answer.

Does anybody agree, maybe I am off base here...

-- 
John Keegan
[EMAIL PROTECTED]
http://RackShare.com


> From: Leonid Igolnik <[EMAIL PROTECTED]>
> Date: Sun, 5 Oct 2003 14:41:06 -0400 (EDT)
> To: John Keegan <[EMAIL PROTECTED]>
> Cc: [EMAIL PROTECTED]
> Subject: Re: certs, horizon and low balances
> 
> The order will be pended for you. The TPP API however will return a
> success of 0 and a specific error code for cases where order is pended due
> to insufficient balance (see TPP docs). This is done done to ensure that
> you as a reseller can take an action appropriate as per your own business
> process.
> 
> Leonid Igolnik
> 
> OpenSRS Developer.
> 
> On Sun, 5 Oct 2003, John Keegan wrote:
> 
>> Working on Horizon w/ssl certs and get this message using RCL (v 2.60) when
>> I am low on balance:
>> 
>> Error
>> The error which occurred was:
>> 
>> Failed to create order: Insufficient balance
>> Error details: 
>> 
>> I thought this had been fixed, am I mistaken? Is there a way to have the
>> order pend?
>> 
>> Thanks in advance for any help.
>> 
>> 
> 
> -- 
> 
> Leonid Igolnik.
> 

Reply via email to