On Sat, Aug 3, 2013 at 1:32 AM, Robert O'Callahan <rob...@ocallahan.org>wrote:
> On Sat, Aug 3, 2013 at 9:13 AM, Gregory Szorc <g...@mozilla.com> wrote: > > > Many of the complaints I've heard have been from overhearing hallway > > conversations, noticing non-directed complaints on IRC, having 3rd > parties > > report anecdotes, etc. *Please, please, please voice your complaints > > directly at me and the build peers.* Indirectly complaining isn't a very > > effective way to get attention or to spur action. > > > > Yes! "Indirect feedback" is antisocial and destructive. > > http://robert.ocallahan.org/2013/05/over-time-ive-become-increasingly.htmlFWIW > . > > Even if you're just the recipient of "indirect feedback", you can help, by > refusing to hear it until direct feedback has been given. > Rob, I think some people may interpret what you say in that last paragraph the opposite of how you intend. I am pretty sure you mean something like "If somebody starts to complain to you about somebody else, then stop them and ask them to first talk to the person they were trying to complain about." I recommend that, when you hear that people are giving "indirect feedback" about you or your work to others, that you seek them out in person (or video calling, if there's too much distance). I've also found that people often assume that I'm going to be difficult to talk with because of the direct way I write; seeking people out for face-to-face discussions seems to have had the side-effect of making it easier for people to read my email with the correct tone. For the same reason, I highly recommend showing up at that person's desk over emailing them, if at all possible. Cheers, Brian _______________________________________________ dev-platform mailing list dev-platform@lists.mozilla.org https://lists.mozilla.org/listinfo/dev-platform
