Hi Lucas,

Thanks for bringing this up. What advantages will Stack Exchange give us
above and beyond Stack Overflow?

My only concern is we have an increasing number of things we as a community
will be managing (not saying we shouldn't, but just pick and choose which
ones):


   - Github Discussions
   - Slack
   - Github Issues
   - Stack Overflow
   - Medium & Dev.to Blogs

Regards,
Kaxil

On Fri, May 21, 2021 at 8:07 PM Lucas Fonseca
<[email protected]> wrote:

> Hello guys.
> I have a suggestion for the community support organization.
> I was talking with Tomek Urbaszek and he asked me to send it to devlist.
>
> *Problem:*
> Today I see the community is not well supported in terms of FAQs or
> problems solving.
> New people get frustrated not finding answers to their basic questions in
> Slack.
> Maaany person has doubts and posts them here in the Slack channels. But
> they don't get answers, because:
> - it isn't the best channel to get help
> - and many doubts are pretty basic (and could be answered with
> documentation or with some other question already answered)
>
> And more experienced users also struggle to find community support because
> their questions got lost between so many spammed questions in the Slack
> community. Also, we lose track of the questions in the channels and we
> don't keep history.
>
> On other hand, we have the general Stack Overflow that helps a lot in that
> sense but is not so "official" as the Airflow channel for such a thing.
> The community could develop/grow much faster if had some better approach
> for this.
>
> *Suggestion:*
> We could create a community for Airflow in Stack Exchange.
>
> If we have a community dedicated to Airflow in Stack Exchange, all the
> doubts could be better indexed, we would avoid redundant questions and have
> a community looking at the quality of the questions/answers.
>
> This would be pretty helpful to the Airflow Community and help us to grow
> faster.
> Bonus: Also, the Slack channels would be more objectives and productive.
>
>
> *Related conversations in devlist (sorry I did not know how to continue
> the conversation in that threads):*
> - Thread 1
> <https://lists.apache.org/thread.html/r5d03a9afc609bcc8eb574a85826820cdd2c46f4075d0c3e3c7c7729d%40%3Cdev.airflow.apache.org%3E>
> - Thread 2
> <https://lists.apache.org/thread.html/rf2165ed05f709787e8961c8fce4e53a81c1af5d01ac97575a6cb5efe%40%3Cdev.airflow.apache.org%3E>
> - Thread 3
> <https://lists.apache.org/thread.html/r0cc6cda29984da9fc6f1a8c135a608cf049c3f1bdcdb3a659a4e94df%40%3Cdev.airflow.apache.org%3E>
>
> *Bests,*
> *Lucas Fonseca*
> Data Engineer
>
> [image: photo]
>
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