Morgen Mathias, Nur falls es dich interessiert: Deine Mail kommt bei mir als von gestern 18:43 an...
Thomas On 02.11.2010 18:43, Mathias Bauer wrote: > Hi Chris, > > On 02.11.2010 13:40, Chris Rider wrote: >> I hope this is an active mailing list ~ we have a serious issue with the >> document server and are trying to track down some more knowledge that >> might exist about it. >> >> I have new information from further testing, but here's a quick summary: >> We have a program that calls the document server to load a PPT file (as >> explained below). That goes fine, and then we call it to close the file >> after some time... also goes fine -- mostly. The file will close, but >> then the memory continues to be eaten up by document server until the >> machine becomes non-responsive. >> >> We've run strace and can't find anything. >> We're calling the server over port 2803. >> We're calling the close method (which I've learned also calls dispose, >> etc.). >> >> We've got hundreds of products at customers and some are beginning to >> doubt OpenOffice as a platform... please help! > > We still don't have enough information, or perhaps not the right one. > OOo in general definitely does not have a memory leak of that kind - you > wouldn't be the first to find it in case of. I know that OOo is used as > a server in a lot of installations without such huge problems. So there > must be a particular issue that is special for your setup. > > So let's summarize and see where we can make progress. We should try to > describe everything exactly as possible. > > You are talking about a "document server" and a "DocumentLoader". The > latter seems to be a C++ application and the former seems to be an > instance of OOo that is talking with the C++ application though a remote > UNO bridge. > > The DocumentLoader seems to use this instance of OOo to load a ppt file > and then it seems that something is eating up your memory. > > Is that the correct picture? If not, can you describe it better? > Especially we need to know most exactly how OOo is used in this scenario. > > Next question - this "something" that eats up your memory - did you > verify that it is the OOo process whose memory consumption goes through > the roof? > > Another question: did you try the same with other kinds of documents > (not ppt)? > > Regards, > Mathias > --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@api.openoffice.org For additional commands, e-mail: dev-h...@api.openoffice.org
