Hi all, A while ago [1], we discussed using "Automation for Jira" to improve triage and backlog processing (I spend a lot of my time on this). Due to some friction [2] [3] back then, I did not finish it.
Now, I just happened to check and I do have the ability to create rules directly. That's convenient! So I want to re-propose some of the ideas that Ismaël had, slightly modified, along with some other ideas I have from my experience doing a lot of Jira handling. I will say it in specific rule form: 1. When issue created: if assignee == creator then mark Open (already Triaged), because someone is probably just filing a bug tracking work they already started. 2. When issue linked to PR: mark it Open (already Triaged). *The triggers should exist but seem to be missing. 3a. When assigned issue has no update in 30 days, add "stale-assigned" label 3b. When issue with "stale-assigned" label has no update in 7 days, unassign 4a. When unassigned issue has no update in 60 days, add "stale" label 4b. When issue with "stale" label has no update in 14 days, close as Obsolete And I think we can also use this to improve visibility and understanding of expectation of high priority issues, per https://beam.apache.org/contribute/jira-priorities/ 5. Some kind of daily alert for P0 "Blocker" issues, because these are outages. The community is being blocked *right now* so it should have dev@ visibility and at least daily updates (probably more). Options include dev@ email, Slack notification, etc. 6. Some kind of alert or auto-assign for P1 "Critical" issues, because these aren't an outage but they would hinder a release. And, finally, they can also automate some aspects of release busywork: 7. When a version is released, it can create the n+2 version. Example: when 2.20.0 is being released, we already have 2.21.0 and move issues to it. When 2.20.0 is finalized, create 2.22.0 so it is ready to have issues moved to it. 8. We could have an automatic comment on bugs filed at P0 or P1 or with Fix Version set to explain the special community awareness that they imply. What do you think of each of these rules? Especially if you have ideas of how to finish the ones that I left as just ideas. Kenn [1] https://lists.apache.org/thread.html/125851639b2f5c2ee55a9eb6b27cf07adee48e2d2a4e5157609b3132%40%3Cdev.beam.apache.org%3E [2] https://lists.apache.org/thread.html/ff221c1de7163ef073494cb8873a523ef9f487d7275ec8ae41e91f23%40%3Cdev.beam.apache.org%3E [3] https://issues.apache.org/jira/browse/INFRA-17756?focusedCommentId=16790143&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-16790143
