On 4/16/13, Joachim Dreimann <[email protected]> wrote:
> On 16 April 2013 16:34, Ryan Ollos <[email protected]> wrote:
>> On Thu, Apr 11, 2013 at 9:01 AM, Joachim Dreimann <
>> [email protected]> wrote:
>>
[...]
>>
>> Yes, I think that we should be concerned that our barrier to posting an
>> issue or other contribution may be too high at the moment. If I came to
>> the
>> site and couldn't immediately register and create a ticket, I may go away
>> and never report the issue.
>>
>
> I am very concerned by this and would probably do the same as you. In fact
> I may not even bother to register. If registration is required I usually
> look for a project twitter account and send them a tweet reporting the bug.
>
I second that . I've been concerned about this for a long while . In
my real life connected experience
1. I do not fill sign up forms in web sites . That's what
OpenId is for . Bloodhound has been the exception
since many years ago .
2. Forbid users to send us bug reports is something I
do not understand . The way I see it users are contributing
back to us . That makes no sense to me . IMO authenticated
users should be granted with permissions to
interact with the i.a.o/bh web site .
> If they reply to me with something like "Thanks, but we won't take action
> unless you resubmit via our website after registration" I know they value
> process over action and will avoid dealing with them in future.
>
Definitely sure . Besides *they* are deliberately wasting your time
... I'd rather send them a message saying «welcome to the new open web
fellows»
>
>>
>> I'll look into what we might do and propose some additional suggestions
>> as
>> part of the work on #503.
>>
>> The guys who setup trac-hacks felt that registration was even too high of
>> a
>> barrier, so it's possible to create an anonymous ticket on that site.
>> That
>> comes with other problems that I won't go into here, but I'll just say
>> that
>> spam is not a significant problem on trac-hacks.org, even though we are
>> still running a very old version of SpamFilterPlugin. I monitor the RSS
>> feed for both trac-hacks.org and trac.edgewall.org and see only a dozen
>> or
>> so instances of spam per week on each site; sometimes more, sometimes
>> none.
>> Cleaning up the spam on the former doesn't take up much of my time - I
>> just
>> spend a few minutes reviewing the RSS feed each morning and delete any
>> spam
>> that has come through.
>>
>
> I also review ticket changes / user registrations for spam. I haven't seen
> any evidence of it in significant numbers. That includes spam registrations
> that our current system doesn't prevent.
>
> I would grant every new registration permissions to create and comment on
> tickets by default and try to catch out bots using some basic techniques
> that users would never see (ie no captcha).
>
fwiw +
right now it's incredibly important for us to attract user interest
than dealing with «non-significant» spamming threats .
--
Regards,
Olemis.
