After some tests I noticed that if I add a new product and then try to
create a new ticket it fails with the error I was getting before, so that
patch resolves the issue only partially.

Ruggero


On 22 July 2013 22:43, Ruggero Marchei <[email protected]> wrote:

> Thanks for the suggestion Matevz,
>
> I tried version 0.7.0dev-r1505666 (svn revision 1505794) and it fixed the
> issue!
>
> Ruggero
>
>
> On 22 July 2013 21:35, Matevž Bradač <[email protected]> wrote:
>
>>
>> On 22. Jul, 2013, at 21:22, Ruggero Marchei wrote:
>>
>> > Hi all,
>> >
>> > I'm trying Bloodhound 0.6.0 on a CentOS 6.4 x86_64 (python 2.6.6) using
>> > Mysql as a backend database. I followed the detailed installation guide
>> and
>> > the installation completes without any error but is impossible to
>> create a
>> > new ticket. I can change preferences or create a new "product" without
>> any
>> > problem. The error found in the log file is:
>> >
>> > 2013-07-22 21:00:04,633 Trac[env] WARNING: product_base_url option not
>> set
>> > in configuration, generated links may be incorrect
>> > 2013-07-22 21:00:04,634 Trac[main] DEBUG: Dispatching
>> > <ProductRequestWithSession "POST '/qct'">
>> > 2013-07-22 21:00:04,653 Trac[session] DEBUG: Retrieving session for ID
>> > u'admin'
>> > 2013-07-22 21:00:04,661 Trac[main] DEBUG: Negotiated locale: None ->
>> en_US
>> > 2013-07-22 21:00:04,683 Trac[api] WARNING: Unable to find repository
>> > '(default)' for synchronization
>> > 2013-07-22 21:00:04,743 Trac[theme] ERROR: BH: Quick create ticket
>> failed
>> > (1110, "Column 'product' specified twice")
>> > Traceback (most recent call last):
>> >  File
>> > "/srv/bloodhound/virtenv/lib/python2.6/site-packages/bhtheme/theme.py",
>> > line 519, in process_request
>> >    product, tid = self.create(req, summary, desc, attrs, True)
>> >  File
>> > "/srv/bloodhound/virtenv/lib/python2.6/site-packages/bhtheme/theme.py",
>> > line 552, in create
>> >    t.insert()
>> >  File
>> >
>> "/srv/bloodhound/virtenv/lib/python2.6/site-packages/trac/ticket/model.py",
>> > line 241, in insert
>> >    [values[name] for name in std_fields])
>> >  File
>> >
>> "/srv/bloodhound/virtenv/lib/python2.6/site-packages/multiproduct/dbcursor.py",
>> > line 143, in execute
>> >    return self.cursor.execute(sql, args=args)
>> >  File
>> >
>> "/srv/bloodhound/virtenv/lib/python2.6/site-packages/multiproduct/dbcursor.py",
>> > line 83, in execute
>> >    return super(BloodhoundIterableCursor,
>> > self).execute(translate_sql(self.env, sql), args=args)
>> >  File
>> > "/srv/bloodhound/virtenv/lib/python2.6/site-packages/trac/db/util.py",
>> line
>> > 65, in execute
>> >    return self.cursor.execute(sql_escape_percent(sql), args)
>> >  File "/usr/lib64/python2.6/site-packages/MySQLdb/cursors.py", line 173,
>> > in execute
>> >    self.errorhandler(self, exc, value)
>> >  File "/usr/lib64/python2.6/site-packages/MySQLdb/connections.py", line
>> > 36, in defaulterrorhandler
>> >    raise errorclass, errorvalue
>> > ProgrammingError: (1110, "Column 'product' specified twice")
>> >
>> >
>> > It is possible to reproduce the issue installing a CentOS 6.4 minimal
>> then
>> > running the commands listed here: http://fpaste.org/27062/52016013/
>> > Then login as admin/password and try to create a new ticket. The GUI
>> raises
>> > the error "Could not create ticket . Error : Internal Server Error"
>> >
>> > Is there something wrong with my setup? Could it be a bug?
>> >
>> > Thanks in advance,
>> > Ruggero
>>
>> Hi Ruggero,
>>
>> This seems to be related to the issue reported for Postgres[1].
>> Could you please try installing Bloodhound from the subversion repository
>> (trunk), Anze implemented a fix in r1505666 which may help.
>>
>> [1] - https://issues.apache.org/bloodhound/ticket/601
>>
>> --
>> matevz
>>
>>
>

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