After adding a new product, did you try to add a ticket using a quick ticket dialog or /newticket page?
On Tue, Jul 23, 2013 at 12:55 AM, Ruggero Marchei <[email protected]> wrote: > After some tests I noticed that if I add a new product and then try to > create a new ticket it fails with the error I was getting before, so that > patch resolves the issue only partially. > > Ruggero > > > On 22 July 2013 22:43, Ruggero Marchei <[email protected]> wrote: > >> Thanks for the suggestion Matevz, >> >> I tried version 0.7.0dev-r1505666 (svn revision 1505794) and it fixed the >> issue! >> >> Ruggero >> >> >> On 22 July 2013 21:35, Matevž Bradač <[email protected]> wrote: >> >>> >>> On 22. Jul, 2013, at 21:22, Ruggero Marchei wrote: >>> >>> > Hi all, >>> > >>> > I'm trying Bloodhound 0.6.0 on a CentOS 6.4 x86_64 (python 2.6.6) using >>> > Mysql as a backend database. I followed the detailed installation guide >>> and >>> > the installation completes without any error but is impossible to >>> create a >>> > new ticket. I can change preferences or create a new "product" without >>> any >>> > problem. The error found in the log file is: >>> > >>> > 2013-07-22 21:00:04,633 Trac[env] WARNING: product_base_url option not >>> set >>> > in configuration, generated links may be incorrect >>> > 2013-07-22 21:00:04,634 Trac[main] DEBUG: Dispatching >>> > <ProductRequestWithSession "POST '/qct'"> >>> > 2013-07-22 21:00:04,653 Trac[session] DEBUG: Retrieving session for ID >>> > u'admin' >>> > 2013-07-22 21:00:04,661 Trac[main] DEBUG: Negotiated locale: None -> >>> en_US >>> > 2013-07-22 21:00:04,683 Trac[api] WARNING: Unable to find repository >>> > '(default)' for synchronization >>> > 2013-07-22 21:00:04,743 Trac[theme] ERROR: BH: Quick create ticket >>> failed >>> > (1110, "Column 'product' specified twice") >>> > Traceback (most recent call last): >>> > File >>> > "/srv/bloodhound/virtenv/lib/python2.6/site-packages/bhtheme/theme.py", >>> > line 519, in process_request >>> > product, tid = self.create(req, summary, desc, attrs, True) >>> > File >>> > "/srv/bloodhound/virtenv/lib/python2.6/site-packages/bhtheme/theme.py", >>> > line 552, in create >>> > t.insert() >>> > File >>> > >>> "/srv/bloodhound/virtenv/lib/python2.6/site-packages/trac/ticket/model.py", >>> > line 241, in insert >>> > [values[name] for name in std_fields]) >>> > File >>> > >>> "/srv/bloodhound/virtenv/lib/python2.6/site-packages/multiproduct/dbcursor.py", >>> > line 143, in execute >>> > return self.cursor.execute(sql, args=args) >>> > File >>> > >>> "/srv/bloodhound/virtenv/lib/python2.6/site-packages/multiproduct/dbcursor.py", >>> > line 83, in execute >>> > return super(BloodhoundIterableCursor, >>> > self).execute(translate_sql(self.env, sql), args=args) >>> > File >>> > "/srv/bloodhound/virtenv/lib/python2.6/site-packages/trac/db/util.py", >>> line >>> > 65, in execute >>> > return self.cursor.execute(sql_escape_percent(sql), args) >>> > File "/usr/lib64/python2.6/site-packages/MySQLdb/cursors.py", line 173, >>> > in execute >>> > self.errorhandler(self, exc, value) >>> > File "/usr/lib64/python2.6/site-packages/MySQLdb/connections.py", line >>> > 36, in defaulterrorhandler >>> > raise errorclass, errorvalue >>> > ProgrammingError: (1110, "Column 'product' specified twice") >>> > >>> > >>> > It is possible to reproduce the issue installing a CentOS 6.4 minimal >>> then >>> > running the commands listed here: http://fpaste.org/27062/52016013/ >>> > Then login as admin/password and try to create a new ticket. The GUI >>> raises >>> > the error "Could not create ticket . Error : Internal Server Error" >>> > >>> > Is there something wrong with my setup? Could it be a bug? >>> > >>> > Thanks in advance, >>> > Ruggero >>> >>> Hi Ruggero, >>> >>> This seems to be related to the issue reported for Postgres[1]. >>> Could you please try installing Bloodhound from the subversion repository >>> (trunk), Anze implemented a fix in r1505666 which may help. >>> >>> [1] - https://issues.apache.org/bloodhound/ticket/601 >>> >>> -- >>> matevz >>> >>> >>
