Make sure that management network/range of IPs that VM and Storage Network (if you have one), is whitelisted as NFS access clients on the export.

If that fails, try also adding public ip range to see if that helps - as a test.

Regards
ilya
On 5/8/15 6:50 AM, Andrei Mikhailovsky wrote:
Srini,

you need to make sure the nfs server is configured properly to allow access 
from SSVM, as you can see, the access is denied. please check that the nfs 
server supports the same protocol version as ssvm is requesting. Most likely, 
it's nfs v3.

Check logs on the nfs server to verify why it is denying access.

Once this is fixed, you should be good to go.

Andrei

----- Original Message -----
From: "srinivas niddapu" <sr...@axiomio.com>
To: "Rohit Yadav" <rohit.ya...@shapeblue.com>, dev@cloudstack.apache.org
Cc: us...@cloudstack.apache.org
Sent: Friday, 8 May, 2015 2:03:10 PM
Subject: RE: Unable to mount Secondary Storage on SSVM

Appreciated info Rohit.

As we verified our NFS storage there is no permission restrictions (* FULL 
ACCESS).
Validated the same NFS share on the Cloud Stack Hypervisors, already mounted 
and data visible.

We try to mount the NFS volume in the SSVM manually but its throwing error. 
Unable to mount.
"mount.nfs: access denied by server while mounting"

While restoring snapshot in the CloudStack UI getting below error.

Status
Failed to create templatecom.cloud.utils.exception.CloudRuntimeException: 
GetRootDir for nfs://172.30.36.51/vS02304090GCSP_NAS07 failed due to 
com.cloud.utils.exception.CloudRuntimeException: Unable to mount 
172.30.36.51:/vS02304090GCSP_NAS07 at 
/mnt/SecStorage/1c7f122c-e72e-3daa-a54a-3693b89d4015 due to mount.nfs: access 
denied by server while mounting 172.30.36.51:/vS02304090GCSP_NAS07 at 
org.apache.cloudstack.storage.resource.NfsSecondaryStorageResource.getRootDir(NfsSecondaryStorageResource.java:1956)
 at 
org.apache.cloudstack.storage.resource.NfsSecondaryStorageResource.copySnapshotToTemplateFromNfsToNfsXenserver(NfsSecondaryStorageResource.java:377)
 at 
org.apache.cloudstack.storage.resource.NfsSecondaryStorageResource.copySnapshotToTemplateFromNfsToNfs(NfsSecondaryStorageResource.java:444)
 at 
org.apache.cloudstack.storage.resource.NfsSecondaryStorageResource.createTemplateFromSnapshot(NfsSecondaryStorageResource.java:553)
 at 
org.apache.cloudstack.storage.resource.NfsSecondaryStorageResource.execute(NfsSecondaryStorageResource.java:632)
 at 
org.apache.cloudstack.storage.resource.NfsSecondaryStorageResource.executeRequest(NfsSecondaryStorageResource.java:236)
 at 
com.cloud.storage.resource.PremiumSecondaryStorageResource.defaultAction(PremiumSecondaryStorageResource.java:63)
 at 
com.cloud.storage.resource.PremiumSecondaryStorageResource.executeRequest(PremiumSecondaryStorageResource.java:59)
 at com.cloud.agent.Agent.processRequest(Agent.java:498) at 
com.cloud.agent.Agent$AgentRequestHandler.doTask(Agent.java:806) at 
com.cloud.utils.nio.Task.run(Task.java:83) at 
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1146) 
at 
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) 
at java.lang.Thread.run(Thread.java:679)

Any suggestions.

Thanks,
Srini.

-----Original Message-----
From: Rohit Yadav [mailto:rohit.ya...@shapeblue.com]
Sent: Friday, May 08, 2015 5:57 PM
To: dev@cloudstack.apache.org
Cc: us...@cloudstack.apache.org; srinivas niddapu
Subject: Re: Unable to mount Secondary Storage on SSVM


On 08-May-2015, at 2:05 pm, anil lakineni <anilkumar459.lakin...@gmail.com> 
wrote:

and this Secondary Storage path is mounting and working with all other
servers except with SSVM.. Getting error  "mount.nfs: access denied by
server while mounting xx.xx.xx.xx:/xxxx"
Check your nfs exports file and do a chmod 777 on the mount points, such as 
/export/secondary or /export/primary.

Regards,
Rohit Yadav
Software Architect, ShapeBlue
M. +91 88 262 30892 | rohit.ya...@shapeblue.com
Blog: bhaisaab.org | Twitter: @_bhaisaab



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