On Apr 17, 2013, at 7:04 AM, Ulrich Stärk wrote: > On 17.04.2013 12:53, Grant Ingersoll wrote: >> I don't know if this is the right list or not (infra?), but I saw the topic >> here (and it is the 4th or 5th such request I've seen in the past 3-4 >> months) and in my mind it relates to improving the community, so I figured >> I'd discuss here first and then maybe we can take a proposal to infra@. > > Infra for sure.
I'll move it over there. > >> >> It really is time for the ASF to modernize moderation and our mailing lists. >> The current approach is very antiquated compared to other lists/groups I >> moderate (LinkedIn, Google Groups, Wordpress, etc.) and it is no doubt a >> drain on what is already a fairly constrained resource (i.e. committers, PMC >> members and heavy contributors). >> >> Things that I think we need in order to make moderation easier: >> 1. Web interface where you can bulk process requests, either accepting in >> bulk or rejecting in bulk. The mail by mail approach is horribly tedious >> and is so often overwhelmed by spam that it takes too long to find the ones >> that aren't spam. > > +1 > >> 2. Figure out a way for official ASF communications to PMCs, etc. to NOT >> have to be moderated. I find it ridiculous after all this time that I have >> to moderate in messages from board members, or others, etc. to PMC and/or >> other lists. There should be official communication channels that >> authorized people can use when they sign in w/ their ASF credentials. > > Ask infra to subscribe your email to all private-allow lists. It's a > one-liner on the command line > and they'll do it if asked. > >> 3. Better spam detection such that any email that is NOT spam, after sitting >> in the queue is automatically sent back to the user w/ instructions on how >> to subscribe to and properly send mail to the desired list. Anything that >> is spam is put into a separate folder automatically and left to die after X >> days like the current approach. > > +1 > >> >> >> Other mailing list nice to haves: >> 1. For user (as opposed to dev) mailing lists, when someone sends an email >> to the list, automatically do a search in the archives first that replies >> back w/ potential answers and FAQs, thus offloading the I can't bother to >> perform a search first questioners. > > I don't believe this will change anything. They won't bother reading, the > same way they didn't > bother doing a search in the first place. Sigh. I agree, but it would be nice to try... > >> 2. Web interface. Web Interface. Web Interface. Don't get me wrong, I want >> a good old fashioned email, but a web interface would bring in a lot more >> people in my opinion b/c now I can pull instead of being pushed too. For >> some lists that I participate in less frequently, this would save a lot of >> work for my email server while still allowing me to participate in the list. > > Nabble. The integration with our mailing lists sucks though. Users still have > to subscribe and when > they don't (>90% of the cases) their emails show up at Nabble but possibly > not on our lists. > >> 3. The ability for moderators to pin topics to the top for all users (i.e. >> FAQs, etc.) > > The Welcome message when subscribing can be modified to include an URL to > such a resource, as can > the footer on messages. I was thinking beyond just the initial subscription. For instance, you could pin release notices to the top, or FAQs, etc. Just like in other forums. > >> 4. Search > > Google: site:mail-archives.apache.org <your term here> > markmail.org > Nabble > >> >> In other words, real forum software. > > -1. I want it pushed to me and not having to go poll dozens of websites. > With real forum software, you get both. It's not an either/or thing. People who want email, get email. People who want web, get web. And I don't think it requires dozens of websites. > Uli > >> >> -Grant >> >> >> >> On Apr 16, 2013, at 7:09 PM, Ross Gardler wrote: >> >>> It seems that we need another moderator or two for this list - any >>> volunteers? >>> >>> Ross >>> >>> Ross Gardler (@rgardler) >>> Programme Leader (Open Development) >>> OpenDirective http://opendirective.com >> -------------------------------------------- Grant Ingersoll | @gsingers http://www.lucidworks.com
