FYI. If you sent a mail to the list on May, 31th (yes, I'm late with this, sorry :-\ ), which did not arrive, please consider resending it.
Ciao Frank -------- Original Message -------- Subject: [project leads] The Recent Mail Outage Date: Thu, 01 Jun 2006 23:32:38 -0400 From: Louis Suarez-Potts <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] To: [EMAIL PROTECTED] All, On May 31, 2006 there was a mail outage reported by OpenOffice.org. CollabNet began looking into the problem immediately and found some inconsistencies, but were unable to track down the root cause of the problem for several hours. When it was discovered that the root cause was the anti-spam gateways, CollabNet looked into their configurations and noticed that a problem had been introduced into their configuration which was causing legitimate email to be dropped. Mail was flowing again by 8:20AM PDT (-0700) on Wed May 31. At no time during this period was outgoing mail affected, and mail generated by CEE (for example, CVS/ SVN commit emails, issue updates, etc.) was fine. Unfortunately the mails lost cannot be retrieved. CollabNet deeply regrets this incident and I am asking the project leads on this list to ask their project members to re-send missing emails. In addition, CollabNet is working with our anti-spam gateway vendor to see if we can introduce better configuration change notification and change management. If such problems do occur in the future, having better change management procedures will enable us to resolve issues with the anti-spam gateways more quickly. The issue used to track this: http://www.openoffice.org/issues/ show_bug.cgi?id=65953 Best, Louis Community Manager --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] -- - Frank Schönheit, Software Engineer [EMAIL PROTECTED] - - Sun Microsystems http://www.sun.com/staroffice - - OpenOffice.org Database http://dba.openoffice.org - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
