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https://issues.apache.org/jira/browse/DIRSTUDIO-1099?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=15190102#comment-15190102
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Stefan Seelmann commented on DIRSTUDIO-1099:
--------------------------------------------

Hm, Mercury. Quick googling for the error message 
"java.lang.NoClassDefFoundError: 
com/mercury/javashared/agentloader/AgentBootstrap" show that it may have to do 
with QTP (HP/Mercury Quick Test Pro). Do you have or had that installed? Can 
you check if any of the followin environment variables is set? If so please 
unset them.
{code} 
IBM_JAVA_OPTIONS=
_JAVA_OPTIONS=
_classload_hook=
JAVA_TOOL_OPTIONS=
{code}

References:
https://stackoverflow.com/questions/15031035/how-to-solve-this-eclipse-launch-error
https://stackoverflow.com/questions/1042824/not-able-to-run-eclipse-application-cant-even-start-eclipse-ide
https://www-01.ibm.com/support/docview.wss?uid=swg21405915
http://kb.froglogic.com/display/KB/Squish+IDE+not+starting+after+installation+of+HP+QuickTest+Professional+%28QTP%29


> Unable to launch Apache Directory Studio
> ----------------------------------------
>
>                 Key: DIRSTUDIO-1099
>                 URL: https://issues.apache.org/jira/browse/DIRSTUDIO-1099
>             Project: Directory Studio
>          Issue Type: IT Help
>          Components: studio-apacheds
>    Affects Versions: 2.0.0-M8 (2.0.0.v20130628)
>         Environment: Windows 7 Enterprise SP1 on a 64-bit machine, Java 
> version is 1.8.0_71.
>            Reporter: Michael Winder
>            Priority: Minor
>
> I have installed this version of ADS onto my work PC but whenever I launch it 
> from either the option in the Start menu or from 'All Programs' a dialogue is 
> displayed with the message "An error has occurred. See the log file 
> C:\Program Files (x86)\Apache Directory 
> Studio\configuration\1455100848190.log" (the log file name is unique and 
> different every time).
> The information in the log file however is the same every time, i.e.
> !SESSION 2016-02-10 10:40:46.926 
> -----------------------------------------------
> eclipse.buildId=unknown
> java.version=1.8.0_71
> java.vendor=Oracle Corporation
> BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_GB
> Command-line arguments:  -os win32 -ws win32 -arch x86
> !ENTRY org.eclipse.osgi 4 0 2016-02-10 10:40:54.040
> !MESSAGE Application error
> !STACK 1
> java.lang.NoClassDefFoundError: 
> com/mercury/javashared/agentloader/AgentBootstrap
>       at org.eclipse.swt.widgets.Display.<init>(Display.java:480)
>       at org.eclipse.ui.internal.Workbench.createDisplay(Workbench.java:716)
>       at org.eclipse.ui.PlatformUI.createDisplay(PlatformUI.java:161)
>       at org.apache.directory.studio.Application.start(Application.java:47)
>       at 
> org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
>       at 
> org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
>       at 
> org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
>       at 
> org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:353)
>       at 
> org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:180)
>       at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
>       at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
>       at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
>       at java.lang.reflect.Method.invoke(Unknown Source)
>       at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:629)
>       at org.eclipse.equinox.launcher.Main.basicRun(Main.java:584)
>       at org.eclipse.equinox.launcher.Main.run(Main.java:1438)
> Caused by: java.lang.ClassNotFoundException: 
> com.mercury.javashared.agentloader.AgentBootstrap
>       at 
> org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(BundleLoader.java:501)
>       at 
> org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:421)
>       at 
> org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:412)
>       at 
> org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.loadClass(DefaultClassLoader.java:107)
>       at java.lang.ClassLoader.loadClass(Unknown Source)
>       ... 16 more 
> My employer's IT Helpdesk have been looking into this for 2 months but have 
> not been able to resolve the issue so any assistance/advice/suggestions you 
> can provide would be most welcome.
> Thank you.



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