Hi Mexina,

Which fineract version are you running?

I took a quick look at the logs you attached and there's this piece:










*Exception in thread "pool-6-thread-1"
org.springframework.web.client.HttpClientErrorException$NotFound: 404 Not
Found: [<html><head><title>Apache Tomcat/7.0.82 - Error
report</title><style><!--H1
{font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;}
H2 {font-family:Tahoma,Arial,sans... (1003 bytes)] at
org.springframework.web.client.HttpClientErrorException.create(HttpClientErrorException.java:113)
at
org.springframework.web.client.DefaultResponseErrorHandler.handleError(DefaultResponseErrorHandler.java:170)
at
org.springframework.web.client.DefaultResponseErrorHandler.handleError(DefaultResponseErrorHandler.java:112)
at
org.springframework.web.client.ResponseErrorHandler.handleError(ResponseErrorHandler.java:63)
at
org.springframework.web.client.RestTemplate.handleResponse(RestTemplate.java:785)
at
org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:743)
at
org.springframework.web.client.RestTemplate.execute(RestTemplate.java:717)
at
org.springframework.web.client.RestTemplate.exchange(RestTemplate.java:635)
at
org.apache.fineract.infrastructure.sms.scheduler.SmsMessageScheduledJobServiceImpl.connectAndSendToIntermediateServer(SmsMessageScheduledJobServiceImpl.java:179)*

This suggests that either the Gateway URL is misconfigured (which I assume
is not the case) or that the Gateway is responding with a 404 - i.e. it's
an issue with their service.

Can you please double-check if the URL is 100% correct? If it is, it's
probably worth reaching out to them and asking if they have changed
anything.

Best,
Arnold

On Fri, Mar 4, 2022 at 12:46 AM Mexina Daniel <mexina@singo.africa> wrote:

> Hi James
>
> We have been using tomcat 7 even when the SMS was working.
>
> The MaxSpareThreads is provided in the connector that runs the platform
> and I tried to remove the variable and the result is the same, SMS gateways
> gives the same errors.
>
> Kind Regards
> --
> Mexina Daniel
> Chief Executive Officer
> Singo Africa Limited
> [image: Singo Africa Limited]
>
> Email: mexina@singo.africa
> Company Website: https://singo.africa
> Amala Website: https://amala.co.tz
> KopaSmart https://kopasmart.app
> Mobile: +255 71 211 0791
> Address: Magomeni Usalama, Watumishi House, 1st Floor
>   P.O.BOX 78908 | 14121 Dar es Salaam
>
>
> [image: linkedin]
> <https://tz.linkedin.com/in/mexina-daniel-0aaa64b8?trk=pub-pbmap>[image:
> facebook] <http://this-is-a-sample-url.com>[image: twitter]
> <https://twitter.com/mexinamiel?lang=en>[image: instagram]
> <https://www.instagram.com/miel_beckie/?hl=en>
>
>
>
>
> On 02-03-2022 19:56, James Dailey wrote:
>
> Hi Mexina
>
> I'm not sure this helps, but the error showing was MaxSpareThreads, "Setting
> property 'maxSpareThreads' to '75' did not find a matching property." which
> was (apparently) removed in Tomcat 6.
>
> https://stackoverflow.com/questions/4756918/tomcat-7-maxsparethreads-livedeploy-debug#4821354
> <https://stackoverflow.com/questions/4756918/tomcat-7-maxsparethreads-livedeploy-debug#4821354>
>
> Did you upgrade?
>
>
>
>
>
>
>
> On Wed, Mar 2, 2022 at 12:29 AM Mexina Daniel <mexina@singo.africa> wrote:
>
> Hi devs
>
> I hope you are all doing well.
>
> I would like to ask if someone have encountered the issue or can
> understand what is an issue and help.
>
> Our SMS gateway was running okay with configurations of Infobip and was
> sending sms just fine. But after some days it stopped to run (SMS wasn't
> sent and the dropdown for service provider wasn't available)
>
> We decide to restart the tomcat server so that it can restart the
> messagegateway but now it throwing an error (attached the catalina.out)
>
> I have also attached the server.xml file and application.yml file for
> message-gateway to see the configurations.
>
> Thank you in advance.
> --
> Mexina Daniel
> Chief Executive Officer
> Singo Africa Limited
> [image: Singo Africa Limited]
>
> Email: mexina@singo.africa
> Company Website: https://singo.africa
> Amala Website: https://amala.co.tz
> KopaSmart https://kopasmart.app
> Mobile: +255 71 211 0791
> Address: Magomeni Usalama, Watumishi House, 1st Floor
>   P.O.BOX 78908 | 14121 Dar es Salaam
>
>
> [image: linkedin]
> <https://tz.linkedin.com/in/mexina-daniel-0aaa64b8?trk=pub-pbmap>[image:
> facebook] <http://this-is-a-sample-url.com>[image: twitter]
> <https://twitter.com/mexinamiel?lang=en>[image: instagram]
> <https://www.instagram.com/miel_beckie/?hl=en>
>
>
>
>

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