Hello,
As suggested, I created a new email account and submitted a fresh Jira account 
request for Apache Fineract.
Here are the details:
New email:  [email protected]
Requested username: monicagsoc2026
Please let me know if you are able to see this request now.
Thank you!
Regards,
Monica

________________________________
From: VICTOR MANUEL ROMERO RODRIGUEZ <[email protected]>
Sent: Tuesday, December 2, 2025 15:06
To: [email protected] <[email protected]>
Subject: Re: Request to work on FINERACT-1459 (Improve Logging Format)

Could you open another email account? I am unable to find any request with that 
email address or username.

Regards

Victor

El mar, 2 dic 2025 a las 9:04, Monica 
(<[email protected]<mailto:[email protected]>>) escribió:
Hello,
I tried to create a Jira account using the link you shared and selected Apache 
Fineract as instructed.
But when I submit the form, I get this message:
“There is already a pending Jira account request associated with this email 
address. Please wait for it to be processed.”
I think a previous request is stuck in pending status.
Could you please guide me what can I do now.
My email: [email protected]<mailto:[email protected]>
Preferred username: monicagsoc1412
Thank you!
Regards,
Monica

________________________________
From: VICTOR MANUEL ROMERO RODRIGUEZ 
<[email protected]<mailto:[email protected]>>
Sent: Tuesday, December 2, 2025 14:47
To: [email protected]<mailto:[email protected]> 
<[email protected]<mailto:[email protected]>>
Subject: Re: Request to work on FINERACT-1459 (Improve Logging Format)

Hello Monica,

Could you please open an account and make sure you are selecting Apache 
Fineract? Here is the link https://selfserve.apache.org/jira-account.html

Regards

Victor

El lun, 1 dic 2025 a las 9:28, Monica 
(<[email protected]<mailto:[email protected]>>) escribió:
Found my username it is MonicaGsoc1412
________________________________
From: VICTOR MANUEL ROMERO RODRIGUEZ 
<[email protected]<mailto:[email protected]>>
Sent: Monday, December 1, 2025 15:02
To: [email protected]<mailto:[email protected]> 
<[email protected]<mailto:[email protected]>>
Subject: Re: Request to work on FINERACT-1459 (Improve Logging Format)

That is a self service request, please raise another one.

El lun, 1 dic 2025 a las 8:48, Monica 
(<[email protected]<mailto:[email protected]>>) escribió:
Hello,
I’m really sorry, but I don’t remember the exact username I initially entered 
in the request form, can anything be done ?
if possible please set my username as MonicaOpDev27
Thank you!
Monica

________________________________
From: VICTOR MANUEL ROMERO RODRIGUEZ 
<[email protected]<mailto:[email protected]>>
Sent: Sunday, November 30, 2025 14:43
To: Dev <[email protected]<mailto:[email protected]>>
Subject: Re: Request to work on FINERACT-1459 (Improve Logging Format)

Hello,

Which is you username ?

Regards

El sáb., 29 de noviembre de 2025 10:48 p. m., Monica 
<[email protected]<mailto:[email protected]>> escribió:
Hello Fineract team,

I would like to work on FINERACT-1459 (Improve Logging Format) as my first 
contribution.
My Jira account request is still pending, so I am unable to assign the issue 
yet.
Meanwhile, I have started reviewing the code and would like to proceed if the 
issue is available.

Please let me know if I may work on this.

Thank you,
Monica

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