On 16/03/2012, at 7:12 PM, Russel Winder wrote:

> What is the plan for making the forum be a mailing list as well as a
> forum as other forums do so as to please all of the people all of the
> time?

At this point in time, there is no plan to do this.

For the majority of our users, the forum has been very successful and they are 
happy with the way that it operates (or at least we assume they are through 
lack of complaints and increasing usage). We do realise however that it's not 
perfect for everybody, and that it's rarely possible to please everybody all of 
the time. While there are some kinks, on the whole we feel that we are 
providing a better service to users with this medium than what we were 
previously by the mailing list being the main channel. More people are getting 
their problems solved and questions answered quicker.

If in the future this becomes a technical possibility (i.e. GetSatisfaction 
provide this feature) we might embrace it.

-- 
Luke Daley
Principal Engineer, Gradleware 
http://gradleware.com


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