Bump and also send this to user@hbase. We need to find a way to deal with the current situation where contributors can not create a Jira account on their own...
At least, we need to change the readme on github page, web site and also the ref guide to tell users how to acquire a jira account... Thanks. 张铎(Duo Zhang) <palomino...@gmail.com> 于2022年11月27日周日 22:06写道: > > For me, I think most developers already have a github account, so > enabling it could help us get more feedback. For lots of younger > Chinese developers, they rarely use email in their daily life... > No doubt later we need to modify our readme on github. If we just let > users go to github issues on the readme, they will soon open an issue > there. But if we ask users to first send an email to a mailing list, > for acquiring a jira account, and then wait for a PMC member to submit > the request, and receive the email response, set up their account, and > then they can finally open an issue on jira. I'm afraid lots of users > will just give up, it is not very friendly... > > And I do not mean separate issue systems for users and devs. Users can > still open jira issues or ask in the mailing list if they want, github > issues is just another channel. If a user asks something in the > mailing list and we think it is a bug, we will ask the user to file an > issue or we will file an issue for it. It is just the same with github > issues. > > Thanks. > > Nick Dimiduk <ndimi...@apache.org> 于2022年11月24日周四 15:44写道: > > > > This new situation around JIRA seems very similar to the existing situation > > around Slack. A new community member currently must acquire a Slack invite > > somehow, usually by emailing one of the lists. Mailing lists themselves > > involve a signup process, though it may be possible to email user/-zh/dev > > without first subscribing to the list. > > > > I have a -0 opinion on using GitHub Issues to manage JIRA subscription > > access. It seems like a comical cascade of complexity. I’d prefer to keep > > GitHub Issues available to us as a future alternative to JIRA for project > > issue tracking. I agree with you that migrating away from JIRA will be > > painful. > > > > I’m not a big fan of having separate issue systems for users vs. devs. It > > emphasizes the idea that users and devs are different groups of people with > > unequal voice in the project direction. I suppose it could be done well, > > but I think it is more likely to be done poorly. > > > > I follow the Infra list, but only casually. It seems there’s a plan to > > eventually adopt some Atlassian Cloud service, which has better anti-spam > > controls. If that is on the roadmap, I’m content to let JIRA access follow > > Slack access: using some existing outreach to request access. Introducing a > > dedicated list would be fine with me as well. > > > > -n > > > > On Thu, Nov 24, 2022 at 03:19 Duo Zhang <zhang...@apache.org> wrote: > > > > > I've forwarded an announcement email from the INFRA team recently > > > about disabling the public sign ups for jira.a.o because of spamming. > > > And now the rule is finally applied, when you open jira.a.o, you can > > > see there is a gray bar on the top to tell you 'Public signup for this > > > instance is disabled. Our Jira Guidelines page explains how to get an > > > account.'. > > > > > > For me, I do not think it is easy for us to completely drop jira since > > > it is the issue tracker we have been using for years and all our > > > release processes are bound to it. So at least we need to find a way > > > to let our contributors know how to acquire a jira account. > > > > > > The hive project decided to use a dedicated mailing list for acquiring > > > a jira account. > > > > > > > > > https://cwiki.apache.org/confluence/display/Hive/HowToContribute#HowToContribute-JIRA > > > > > > For me, I think maybe we could enable github issues for our users and > > > contributors. They can ask questions and report issues there and if we > > > think it is a bug that needs to be fixed, we could open a jira issue > > > for it. And we could also create a special issue template for > > > acquiring jira accounts. > > > > > > Thoughts? > > > > > > Thanks. > > >