Ralph I understand that the emails provide a bit of workload, and I'm trying to figure out a solution to help everyone -- obviously there are people who submit mails (and wonder where they went) and people who have to handle those mails.
We use Trello at work and have built our own custom solution which bridges Trello and email (called Sendboard). It looks like https://community.atlassian.com/t5/Jira-questions/create-ticket-from-email-in-jira/qaq-p/806165 gives an idea of how to do something similar for JIRA. Would that perhaps help to make things flow a bit better? Unlike npmjs.com, nuget.org doesn't provide a mechanism for a quick link to an issues board -- the best I can see is either the project url or the associated email address (which is probably why most people reach out on email). So the possible solutions I see here are to - automate handling the email - make the issue reporting url clearer on the project page. The project url links to logging.apache.org/log4net -- perhaps I should update the landing page to include a more obvious link to reporting issues? There is already a link in the project's README.md which surfaces on GitHub. At the end of the day, I'd like the situation to be better for both the PMC and users. I'm open to any suggestions. -d On 2020/09/08 07:24:25, Davyd McColl <dav...@gmail.com> wrote: Hi Ralph I'll investigate this today. I'd like more information, particularly configuration and, eg if the ado.net [http://ado.net] appender is used, table structures. Joseph, please open a ticket at https://issues.apache.org/jira/browse/LOG4NET [https://issues.apache.org/jira/browse/LOG4NET] to help me track this. -d On September 7, 2020 23:35:12 Ralph Goers <ralph.go...@dslextreme.com> wrote: For some reason all messages from NuGet are routed to the Apache Logging PMC list. This one clearly does not need to be private. Just know that the person who sent this is apparently not subscribed to the ASF mailing lists so won’t see a response unless he is cc’d. I’m not familiar with NuGet but it sure would be nice if they could be pointed to our mailing lists. The PMC has gotten a fair number of these that we have tried to respond to. Ralph Begin forwarded message: From: NuGet Gallery <supp...@nuget.org> Subject: [NuGet Gallery] Message for owners of the package 'log4net' Date: September 7, 2020 at 2:25:32 PM MST To: <priv...@logging.apache.org> Reply-To: "Logging PMC" <priv...@logging.apache.org> Reply-To: <jmit...@berkeley.edu> User jmitola <jmit...@berkeley.edu> sends the following message to the owners of Package 'log4net 2.0.8 <https://www.nuget.org/packages/log4net/2.0.8 [https://www.nuget.org/packages/log4net/2.0.8]>'. Has version 2.0.9 been thoroughly tested running in .Net framework 4.6? I ask because I recently upgraded from 2.0.8 which was working with no issues to version 2.0.9. Now, it completely crashes the application pool in IIS for any application running .Net framework v4.5 and higher which has referenced the log4net library v2.0.9. Furthermore, it will not output any error logs even with internal logging option turned on. Do you have any suggestions as to how I could debug this? Thanks, Joseph To stop receiving contact emails as an owner of this package, sign in to the NuGet Gallery and change your email notification settings <https://www.nuget.org/account [https://www.nuget.org/account]>. Privacy Statement <https://go.microsoft.com/fwlink/?LinkId=521839 [https://go.microsoft.com/fwlink/?LinkId=521839]> Microsoft Corporation One Microsoft Way Redmond, WA 98052 USA
