+1

On Sunday, November 23, 2014, Michael Osipov <micha...@apache.org> wrote:

> Hi folks,
>
> this has been itching me for quite some time now. Once in a while, I check
> our JIRA projects for open issues and try to evaluate them for fixability,
> etc. While some reporters respond after a question, some never do.
>
> I'd like to propose to close a ticket as *Incomplete* when the reporter is
> not responding to a question which is required to solve the issue. E.g.,
> log file, further information, sample project, reproduce with newest
> version, etc.
>
> We could squash out more than 100 bugs (not improvements) in JIRA with
> that. It makes no sense having them around for ever.
>
> The target wait period should be *30 days* after a Maven developer
> requested further information. While 30 days seem quite long for some of
> you, I think this is a decent timeframe for those who are quite busy with
> other stuff. I catch myself too often needing more than two weeks to answer
> with a qualified statement to a JIRA ticket.
>
> What do you think?
>
> Michael
>
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