The help given on the Channel is great. It is just much more scalable on an archived mailing list. Hence the Apache Foundation's preference for mailing lists.
On Mon, Oct 22, 2018 at 12:27 PM Otto Fowler <ottobackwa...@gmail.com> wrote: > These questions also occurred on the IRC channel. The difference is that > there are more than Jon and I answering now. > > > On October 22, 2018 at 12:18:08, Nick Allen (n...@nickallen.org) wrote: > > It seems that we are seeing a lot of Metron usage and support questions on > the Slack Channel. > These are questions that previously would have been directed to the User > or > Dev mailing lists. Since this is occurring in the Slack Channel, the > conversations are not archived. > > In my opinion, this is not good for the Metron community. Having this > persisted in a discoverable form (like a mailing list archive) not only > helps support current users, but also helps *potential* users understand > how Metron is being used. > > Does anyone else agree or disagree? At a minimum, I feel we need to do > something to direct these conversations back to the mailing list. > >
