Le 03/09/2018 à 17:07, Sharan Foga a écrit :
It's not obvious to new users what SFA is or means. In the past I think there
have been conversations about renaming it to CRM as people know that
abbreviation. Perhaps it's time to start that discussion again...
Thanks
Sharan
Hi Sharan
Indeed, it seems to me too that CRM is much more known than SFA
Nevertheless there is a difference between them:
https://www.google.fr/search?q=sfa+vs+crm&ie=UTF-8
Reading articles there (notably https://www.quora.com/What-are-the-key-differences-between-CRM-and-SFA) it seems to me that what we have in OFBiz is
more SFA than CRM
Jacques