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https://issues.apache.org/jira/browse/OFBIZ-2227?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12679807#action_12679807
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BJ Freeman commented on OFBIZ-2227:
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the flow we implemented that takes care of davids concerns is:
if there is an authorization then the 72 hours or 3 business day limit is
checked for expired
if the athorization is expired, then a re-authorization is performed
if it fails then the order is not set to approved status, which means it can
not be processed.
quick ship also runs the SECA so the order can not process.
we did add a flag in the product store to capture instead of authorize then
capture.
however no order can get to approved status till the capture is completed.
this is handled in the StatusValidChange entity
since the re-authorization retries send a message, there is update as to the
problem of gettng an order authorized.
this may be a bad card, or mis information that the Customer service person
must call the customer and get striaghten out.
this is the process that many online store I consult with handle thier orders.
we added the ability to do this for the capture as well.
this is where I see the flow needng to be kept.
not down in the payment services.
Note test payment services is not a live service but one to test with.
there are also other bugs in the paymnet processing tying into a specific
gateway service like paypal that does not return proper information for the
PaymentGatewayServices.java to return valid statuses.
> If CC capture fails while packing order, Packer is notified and sets the
> package aside for CSR to handle.
> ---------------------------------------------------------------------------------------------------------
>
> Key: OFBIZ-2227
> URL: https://issues.apache.org/jira/browse/OFBIZ-2227
> Project: OFBiz
> Issue Type: Sub-task
> Components: product
> Affects Versions: SVN trunk
> Reporter: Pranay Pandey
> Fix For: SVN trunk
>
>
> When CC capture fail error is returned from capturing CC payment the Packer
> should be notified with an error message so that he can put the package aside
> for handling it by CSR. Shipment will remain in Packed status, though system
> will record the failed capture as normal (visible in the Order Manager order
> detail screen).
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