Hi,

Currently I am sort of learning the ropes with ofbiz and also evaluating fit
for a standard trading organization (mostly in-store bulk material handling)


One scenario that happens often in such cases is shipping charges are not
standard and depends on what the carrier quotes at the time of picking up
packages especially when it is not full container. Towards that I was very
encouraged to find "Additional Shipping Charge" as an option in packing
screen. Keyed in some number and that showed up in the
"facility/control/ViewShipment" screen for that shipping ID. Great!

What I don't see is how is this charged back to the customer. Note that I am
taking the straight case of customer first paying the invoice amount before
the items are packaged and shipped.
I was hoping to see something like another invoice created with the
additional shipping charge and accounted against the billing account of the
customer. This can also be a case where the actual shipping is lower for
some reason and there is a refund of shipping charges.

If this functionality does not exist then, I would be interested in getting
inputs towards how this should be approached. If it is already implemented
in some other way, would definitely appreciate pointers.

Thanks in advance
Sandy

Reply via email to