Re: Additional Shipping Charge - how is it handled?

Fri, 22 May 2009 04:09:51 -0700 

Hi Sandy
I think the main issue you're going to have is that the typical scenario for OFBiz is an order is placed, inventory is reserved, the inventory is then picked, packed (additional shipping charges calculated), invoiced and shipped. 


An invoice really shouldn't be created until a transaction has taken  
place (i.e. goods shipped) so all you are really doing is taking a  
deposit and using the invoice as supporting paperwork for it.  You  
could probably achieve the same thing using a pro forma invoice,  
receive the payment against the order and then allocate the payment to  
the final invoice once generated, the customer would then just have an  
outstanding balance against the single invoice.


Regards
Scott

HotWax Media
http://www.hotwaxmedia.com

On 22/05/2009, at 9:31 PM, Sandy Ray wrote:


Hi,


Currently I am sort of learning the ropes with ofbiz and also  
evaluating fit
for a standard trading organization (mostly in-store bulk material  
handling)




One scenario that happens often in such cases is shipping charges  
are not
standard and depends on what the carrier quotes at the time of  
picking up
packages especially when it is not full container. Towards that I  
was very
encouraged to find "Additional Shipping Charge" as an option in  
packing

screen. Keyed in some number and that showed up in the
"facility/control/ViewShipment" screen for that shipping ID. Great!


What I don't see is how is this charged back to the customer. Note  
that I am
taking the straight case of customer first paying the invoice amount  
before

the items are packaged and shipped.
I was hoping to see something like another invoice created with the

additional shipping charge and accounted against the billing account  
of the
customer. This can also be a case where the actual shipping is lower  
for

some reason and there is a refund of shipping charges.


If this functionality does not exist then, I would be interested in  
getting
inputs towards how this should be approached. If it is already  
implemented

in some other way, would definitely appreciate pointers.

Thanks in advance
Sandy





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