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https://issues.apache.org/jira/browse/OFBIZ-2561?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12732488#action_12732488
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Serveen Kaur commented on OFBIZ-2561:
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Hi
We have not got any response from long time. We would like to provide the
solution functionaltiy under order module. Any suggestions will be appreciated.
Hope we will get response very soon.
Thanks & Regards :
Serveen Kaur Suri| iLabs | L&T Infotech Ltd, Navi Mumbai
> Implementing Customer Service functionality
> --------------------------------------------
>
> Key: OFBIZ-2561
> URL: https://issues.apache.org/jira/browse/OFBIZ-2561
> Project: OFBiz
> Issue Type: New Feature
> Components: marketing
> Affects Versions: SVN trunk
> Reporter: Serveen Kaur
> Fix For: SVN trunk
>
> Attachments: SFA_CustomerService.patch
>
> Original Estimate: 48h
> Remaining Estimate: 48h
>
> I am implementing customer service functionality in SFA.
> Screens for Customer Service include Query, Solution, Services.
> In Customer Service customer can ask any query related to product.Solution to
> that query is provided to customer by employee via email notification.
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