even if it is done automatically, all efforts cost time which is what workeffort is about. This feed back to budgets. and since this system is about business, tracking cost is very important.
on a coding level I think the Model for SFA is sprawl and could have been developed with in the frame work we have alreary. Using PartyRleationships the way the datamodel book implemented it would have made the dealing with things a lot easier and a lot less data handled. Hans Bakker sent the following on 9/14/2011 11:10 PM: > Sure I am all in favor to use the existing datamodel, this means however > that every communication event will have a workeffort connected to it > because somebody has to handle it? sounds a it bureaucratic?, > > then as a result of the creation of the opportunity more emails are sent > from the opportunity, we need a workeffort to create another > communication event? What kind of information the workeffort adds? > > Regards, > Hans > > > On Thu, 2011-09-15 at 17:37 +1200, Scott Gray wrote: >> It is possible to have a link between CommunicationEvent and >> SalesOpportunity via SalesOpportunityWorkEffort -> WorkEffort -> >> CommunicationEventWorkEffort. >> >> The business case could be redescribed as: >> - Email Received (CommunicationEvent) >> - WorkEffort created to handle the communication >> - Communication deemed to be a sales opportunity and record is created >> >> Regards >> Scott >> >> On 15/09/2011, at 4:13 PM, Hans Bakker wrote: >> >>> Business case: >>> An email is received requesting more information about certain services >>> where the originator could be interested in. >>> The support person receives the email and creates an opportunity in SFA >>> for the sales people. >>> >>> Problem: >>> currently it is not possible to have a link between CommunicationEvent >>> and SalesOpportunity entity. >>> >>> Proposal: >>> create a new entity: >>> SalesOpportCommEvent: >>> key: salesOpportunityId, communicationEventId >>> >>> comments please? >>> >>> Regards, >>> Hans >>> >>> >>> -- >>> Ofbiz on twitter: http://twitter.com/apache_ofbiz >>> Alternative ofbiz website: http://www.ofbiz.info >>> http://www.antwebsystems.com : Quality services for competitive rates. >>> >> >
