Nicolas,

The credit note is different to the Customer Return as it goes beyond just
the return of goods or the order return process. A credit note can also be
issued due to stating wrong prices on an invoice (as opposed to what has
been agreed upon in contracts). It might the result of a renegotiation on
pricing (effectively leading to a discount on past invoicing) It might also
be the result of resolving a dispute of another kind between supplier and
customer.

Regading which JIRA Issue have you created a patch? So I can have a look
and test.

Regards,

Pierre

2012/4/30 Nicolas Malin <malin.nico...@librenberry.net>

> Hi all,
>
> At present, credit note is managed by Customer Return Invoice
> (CUST_RTN_INVOICE) and generated by an order return process.
> if I am not mistaken, I didn't found how to generate a Credit Note from an
> existing invoice. Is Credit Note different than Customer Return or is same
> notion (My poor english limit me, for french : est ce que l'Avoir
> correspond à la notion même notion portée par le type de facture "Articles
> retournés").
>
> If is same notion, I have created a patch to generate a Customer Return
> from a sale invoice but the copyInvoice service and I will open a jira to
> submit it. Else it will imply to add a new invoice type.
>
> your suggests ?
>
>
> Nicolas
>
>
> --
> Nicolas MALIN
> Consultant
> Tél : 06.17.66.40.06
> Site projet : http://www.neogia.org/
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