On Wed, Nov 14, 2012 at 6:23 AM, Rob Weir <[email protected]> wrote:
> On Wed, Nov 14, 2012 at 3:08 AM, Andrea Pescetti <[email protected]> > wrote: > > On 13/11/2012 Painius wrote: > >> > >> then I should notify all of you to see if someone > >> else has the problem and possibly a solution. His tip did > >> not keep AOO from crashing, so here goes... > > > > > > Frequent crashes are often due to the first of our Known Issues: > > > http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues > > > > Apache OpenOffice 3.4.0 and 3.4.1 manage the user profile differently > than > > previous versions. The old user profile is automatically converted so > that > > users can keep their extensions and settings. In a minority of cases, > > especially with highly customized profiles (many extensions or > > customizations) the conversion doesn't succeed. Common symptoms are: > > frequent application crashes, problems with dictionaries or thesaurus, > > OpenOffice starting and crashing after a few seconds. To solve this, just > > reset/rename your user profile as explained in the official OpenOffice > > forum. > http://user.services.openoffice.org/en/forum/viewtopic.php?t=12426 > > > > So if this is our #1 issue, is there anything we can do to improve it? > Deleting the profile is really a power-user remedy. It requires > more OS knowledge than the typical user has, especially on Windows > where folders like this are hidden by default. > > Has anyone tried to figure out exactly what is happening? Is there > anyway we can finally fix this in AOO 4.0? We might not be able to > migrate every extension, but at least make it so that if something > cannot be converted we write out some diagnostic info in a text file. > And if something doesn't convert, we skip it entirely? IMHO, it is > better to require a reinstall of an extension than to create an > unstable profile. > > -Rob > This has NOT been an issue with Linux (in my experience), even though Hagar's response on the forums gives instructions for how to deal with it: http://forum.openoffice.org/en/forum/viewtopic.php?t=12426 Do we know what OSes are most affected? > > > > Regards, > > Andrea. > -- ---------------------------------------------------------------------------------------- MzK “How wrong is it for a woman to expect the man to build the world she wants, rather than to create it herself?” -- Anais Nin
